... Access Insights Already a Gartner client? Rising hardware costs, memory supply constraints and rapid AI PC evolution are disrupting traditional device life cycle strategies. By designing multitiered policies that optimize asset life cycle value, heads of infrastructure and operations can manage techni ...
Analyst(s): Katja Ruud | Erin Pierre | Steve Kleynhans
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... Agentic AI enables software engineering leaders to expand test automation and is changing overall workflows. Utilize the growing agentic ability of open-source testing tools, alongside skills development and oversight driven by DevSecOps platforms, to achieve effective gains. Insights at a Glance Issu ...
... Heads of IT procurement often struggle to select and contract a service integration and management provider. This research provides actionable guidance on procuring SIAM services to enhance operational efficiency, prevent vendor lock-in, and drive business outcomes. Insights at a Glance Strategic Plan ...
... Access Insights Already a Gartner client? Accelerating product delivery requires agile teams to embrace DevOps practices and implement effective DevSecOps pipelines. Technical professionals should use this research to understand the Microsoft (GitHub) platform capabilities provided natively and those ...
... Unstructured data quality issues — such as fragmented metadata, inconsistent semantics, ROT, and data/model drift — all limit AI scalability. Address quality issues by improving governance, enriching metadata, early assessment of source quality, reusing existing content practices and strengthening c ...
... The 2026 elections will impact CIO planning, strategy and operations. CIOs should assess impacts of three scenarios: both houses of Congress remain Republican, both houses switch control, and a divided Congress. These outcomes will impact oversight, program operations and legislative priorities. Insi ...
Analyst(s): Ana Guerra | Michael Berkholtz | Farrah Watson
... Service and support leaders are eager to know which AI use cases their peers have deployed and how valuable those use cases are perceived to be. This infographic displays benchmarking data from the 2026 Gartner Technology Trends Survey about service and support leaders’ AI use-case adoption and valu ...
... Access Insights Already a Gartner client? As AI automates tasks, CMOs must reevaluate marketing roles and address employee anxiety about how AI is changing their jobs. Create future-ready jobs that balance human and AI strengths by elevating marketing roles to archetypes whose responsibilities align t ...
Analyst(s): Kristina LaRocca-Cerrone | Kate Fridley
... Observability delivers the telemetry and visibility that are foundational to modern operations and AI success. The insights in this research distinguish observability from traditional monitoring to help heads of I&O avoid blind spots and deliver faster resolution, lower costs and improved ROI. Insigh ...