... Core identity infrastructure, such as Active Directory, Entra ID and identity providers, is a foundational recovery dependency. If these services cannot be restored, organizations cannot fully recover business operations. Heads of infrastructure and operations must prioritize identity recovery capab ...
Analyst(s): Michael Hoeck | Sankalp Rastogi
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... Traditional FinOps solutions are reactive and cannot govern the economics of agentic AI. Tech services leaders that build AI FinOps practices combining real-time governance, attribution and optimization will evolve from passive integrators into AI economic operators. Insights at a Glance Strategic Pla ...
Analyst(s): Brian Otten | Archana Vaidhyanathan | Tom Coshow
... Although 57% of B2B CMOs identify AI integration as an urgent priority, many pursue AI through technology adoption rather than organizational transformation. This research helps CMOs build an AI-driven organization capable of generating sustained business value, not just incremental productivity gai ...
... Access Insights Already a Gartner client? Cybersecurity governance relies on an effective steering committee, requiring cybersecurity leaders to secure business and executive support despite competing priorities. Use these practices to establish a clear charter, define accountability, secure active bu ...
Analyst(s): Fadeen Davis | Tom Scholtz | Niyati Daftary | Christopher Mixter
... Access Insights Already a Gartner client? Instead of merely adding AI agents into preexisting workflows or using agents to replicate workflows without rethinking the work itself, heads of communications should thoughtfully redesign workflows around objectives and take into account the limitations of a ...
... Access Insights Already a Gartner client? Enterprise application leaders are struggling to decide which enterprise AI assistants, and AI-enabled applications generally, to provide to employees. This research provides techniques to identify AI tools that add value, helping them decide who should get ac ...
... Key-user roles in ERP projects are often unclear, with undefined responsibilities and time requirements. This causes conflicts and poor results in ERP implementations as key users get pulled into daily tasks. Without a clear key-user strategy, ERP implementations risk failure due to a blind spot. Ins ...
... Locking down AI development to control application sprawl is a losing battle that stalls innovation. A disposable application strategy enables CIOs to embrace rapid application creation without sacrificing governance or losing control of the application portfolio. Overview Strategic Planning Assumptio ...
Analyst(s): Annie Hodgkins | Gene Alvarez | Nabeeha Ahmed | Shiva Varma | Gary Olliffe | Mukul Saha | Jason Wong | Tori Paulman | Mark O'Neill