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Research Jun 2026
... Access Insights Already a Gartner client? AI and quantum computing pose threats of immense and irreversible data loss for every organization. To combat these threats, cybersecurity leaders must explore the data security technologies included within this Hype Cycle to determine how they can minimize the ...

Analyst(s):   Andrew Bales
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Premium Research Mar 2026
... drives digital transformation by migrating and optimizing workloads on public cloud platforms with cloud-native and AI-powered services. This note guides heads of IT sourcing, procurement and/or vendor management to learn from the implementation experience of their peers shared on Gartner Peer Insights ...

Analyst(s):   Peer Community Contributor
Premium Research Oct 2024
... management is a crucial function for B2B organizations with recurring revenue streams. This Magic Quadrant evaluates vendors that offer a CSM platform that can guide customers to value, provide visibility into customer health and scale the customer success practice. Market Definition/Description Magic Quadrant ...

Analyst(s):   Maria Marino   |   Jennifer MacIntosh   |   Michael Maziarka   |   Daniel Hawkyard   |   John Quaglietta
Research Aug 2026
... teams from tactical execution to strategic GTM orchestrators. Success will require sensing market shifts, rapidly adapting GTM strategies and aligning cross-functional teams to stay relevant and win in dynamic markets. Why This Matters Blind Spots What’s Around the Corner Questions You Should Be Asking ...

Analyst(s):   Rahim Kaba   |   Michael Maziarka
Research Jun 2025
... Gartner client? The number of IoT-enabled enterprise machine customers will grow by 31% to 2.6 billion in 2025 and will accelerate growth opportunities for technology and service providers over the next six years. By 2030, physical machine customers used by enterprises will be 7.2 billion with a six-year ...

Analyst(s):   Don Scheibenreif   |   Peter Middleton   |   Kay Arnott
Research Jun 2026
... infrastructure and operations in 2026. Heads of I&O should use this Hype Cycle to separate near-term investment candidates from immature bets to account for changing cost and risk profiles. Strategic Planning Assumptions Analysis Definition: Why This Is Important Business Impact Drivers Obstacles User Recommendations ...

Analyst(s):   Paul Wang   |   Roger Williams
Premium Research Oct 2025
... This playbook outlines Gartner’s roadmap for intentional organization design. Use the attached slides to guide strategy, design, and implementation phases, enabling CHROs to co-own transformation and build organization design capability. Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Caroline Hewings
Research Oct 2022
... with Windows, macOS and Chrome OS declined 19.5% in 3Q22, marking an unprecedented market slowdown since we started tracking the PC industry in the 1990s. The results confirm that the market has entered a historic market readjustment period after two years of robust growth. What You Need to Know Findings ...

Analyst(s):   Namrata Banerjee   |   Mikako Kitagawa   |   Rishi Padhi   |   Tracy Tsai   |   Annette Jump
Research Aug 2025
... Already a Gartner client? Reflecting a shift from traditional IT operations to automated service delivery, the $375 billion infrastructure services market is forecast to grow at a CAGR of 3.0% in constant currency through 2029. To succeed, providers must scale operations through automation to support ...

Analyst(s):   Kratu Gupta   |   David Ackerman   |   Colleen Graham   |   Anupama .
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