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Research Oct 2026
... Access Insights Already a Gartner client? Communications service providers have broad small-business reach via connectivity but capture minimal IT spend. To grow IT revenue, product leaders must orchestrate local MSP partners to handle hands-on field delivery at scale. Overview Analysis Gartner Recommend ...

Analyst(s):   Khurram Shahzad   |   Raj Sonak   |   Pablo Arriandiaga
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Research Oct 2026
... Access Insights Already a Gartner client? AI is reshaping digital commerce, but not every opportunity warrants the same investment. This research helps CMOs strengthen core commerce capabilities, test where AI creates measurable value and assess emerging agent-driven models without losing focus on bus ...

Analyst(s):   Greg Carlucci
Research Oct 2026
... Access Insights Already a Gartner client? Buyers are moving security services budgets toward three things: AI-run security operations, preemptive exposure management, and AI trust, risk and security management. Security service product leaders who have not built differentiated offerings in these areas ...

Analyst(s):   Bryan Haley   |   Tom Powledge
Research Oct 2026
... Access Insights Already a Gartner client? AI coworking agents execute multistep workflows, raising key risks around access, data leakage, and accountability. Enterprise AI security is a multiyear journey to enable safer AI adoption, and a roadmap across people, process, and technology enables organiza ...

Analyst(s):   Khushbu Pratap   |   Ashish Suraj Bhan   |   Jason Malley
Research Oct 2026
... Access Insights Already a Gartner client? Analyzing KPMG’s AI operating model demonstrates that AI scales when technology, people, economics, governance and vendor ecosystems advance together. This research highlights lessons learned that AI sourcing leaders can apply to help their organizations scale ...

Analyst(s):   Rajib Gupta   |   Luis Pinto   |   Gunjan Gupta   |   Luke Ellery
Research Oct 2026
... Access Insights Already a Gartner client? Digital communications governance and archiving solutions help organizations govern, retain, monitor and analyze communications across traditional, emerging and AI-enabled channels. This research evaluates 16 vendors across 12 critical capabilities and seven u ...

Analyst(s):   Rizvan Hussain   |   Michael Hoeck   |   Apurva Singh
Research Oct 2026
... Access Insights Already a Gartner client? Embedding intelligent simulation into product and digital process design turns standard AI into a defensible moat. Product leaders building simulation-first platforms today will capture the next wave of innovation while rivals stay stuck optimizing legacy work ...

Analyst(s):   Gunjita Mundeja   |   Mark Wah   |   Anushree Verma   |   Evan Brown
Research Oct 2026
... Access Insights Already a Gartner client? DataOps applies software development principles to data delivery, but teams often apply them inconsistently to dbt models. This research organizes the best practices across the dbt life cycle. By applying these practices and using AI, teams can improve reliabi ...

Analyst(s):   Andy Lee   |   Prudhvi Bade   |   Joe Maguire
Research Oct 2026
... Access Insights Already a Gartner client? AI is changing how organizations evaluate enterprise application platforms. Use this framework to balance business value, architectural fit and economic viability; diagnose modernization constraints; and determine when to renovate, extend or replace CRM, ERP, ...

Analyst(s):   Mike Levisay
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