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Premium Research May 2026
... initiatives, making conventional ROI models poorly suited for AI capital allocation and governance. Use this finance-grade AI business case to model uncertainty, stage funding decisions and allocate capital as evidence improves. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner ...

Analyst(s):   Michelle Carlsen   |   Paul Quinn
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Research May 2026
... client? CPaaS is an established technology for enabling customer engagement that’s also evolving into a platform for omnichannel human-AI communications. CIOs and CTOs should use our evaluation of 14 vendors’ products across five use cases to compile a shortlist for consideration. Overview What You Need to ...

Analyst(s):   Pankil Sheth   |   Lisa Unden-Farboud   |   Ajit Patankar
Research July 20 2026
... Top 3 Strategic Priorities for Tech Services Leaders Stay Ahead with Gartner's Leadership Vision for 2026 Left Form Instructions: Drag and drop the Eloqua Form component to the Left Column And the Article Text component from Left to Right Column Tech services is evolving rapidly. AI, higher client expectations ...
Research Aug 2021
... Access Insights Already a Gartner client? Gartner’s preliminary statistics show server shipments declined 2.8% in 2Q21 from 2Q20. Weak demand from the hyperscale segment led to declines in overall worldwide shipments. Server vendors must be prepared to adjust prices as component costs fluctuate. What Y ...

Analyst(s):   Kiyomi Yamada   |   Adrian O'Connell   |   Andrew H Kim   |   Wataru Katsurashima   |   Uko Tian
Research May 2021
... Access Insights Already a Gartner client? Gartner’s preliminary statistics show server shipments declined 10.7% in 1Q21 from 1Q20. Weak demand from the hyperscale and enterprise segments led to declines in all regions except China. Server vendors must be prepared to adjust prices as component costs fl ...

Analyst(s):   Adrian O'Connell   |   Kiyomi Yamada   |   Uko Tian   |   Andrew H Kim   |   Wataru Katsurashima
Research Feb 2021
... Access Insights Already a Gartner client? Gartner’s preliminary statistics show server shipments declined 5.5% in 4Q20 from 4Q19. Weak demand from the hyperscale and enterprise segments led to declines in all regions. Server vendors must be prepared to adjust prices as component costs fluctuate. What Y ...

Analyst(s):   Uko Tian   |   Andrew H Kim   |   Kiyomi Yamada   |   Adrian O'Connell   |   Wataru Katsurashima
Research Feb 2023
... Access Insights Already a Gartner client? Gartner’s preliminary statistics show server shipments decreased by 2.8% in 4Q22, reflecting relatively weaker demand from the hyperscale and enterprise segments in China. Server vendors must be prepared to adjust prices as component costs fluctuate. What You N ...

Analyst(s):   Adrian O'Connell   |   Amit Goyal   |   Uko Tian   |   Andrew H Kim   |   Kiyomi Yamada
Research Nov 2023
... Access Insights Already a Gartner client? Gartner’s preliminary statistics show server shipments decreased 13.7% in 3Q23, reflecting continued weak demand from the hyperscale and enterprise segments in all regions. Server vendors must be prepared to adjust prices as component costs fluctuate. What You ...

Analyst(s):   Adrian O'Connell   |   Uko Tian   |   Amit Goyal   |   Stephanie Baghdassarian   |   Andrew H Kim
Research Nov 2020
... Access Insights Already a Gartner client? Gartner’s preliminary statistics show server shipments declined 1.3% in 3Q20 from 3Q19. Strong demand from the hyperscale segment was offset by declines by most vendors. Server vendors must be prepared to adjust prices as component costs fluctuate. What You Nee ...

Analyst(s):   Uko Tian   |   Andrew H Kim   |   Wataru Katsurashima   |   Kiyomi Yamada   |   Adrian O'Connell
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