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Premium Research Nov 2025
... ServiceNow continues to expand its market presence as an AI platform and a governed system of action for rapid AI-enabled transformation and acceleration. CIOs and IT leaders can leverage this research for the latest insights on ServiceNow’s evolving role across workflow orchestration, AI governance, ...

Analyst(s):   Deepti Gopal   |   Alastair Woolcock   |   Kelli Smith   |   Dennis Gaughan   |   Mike Gotta   |   James Boyle   |   Nicole Paripurana   |   Jess Aggio   |   Kumar Dhir   |   Jan Cook   |   Susan Welsh de Grimaldo   |   Colin Fletcher
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Research Jun 2019
... analytics and BI software market grew at 11.7% in 2018, down from the 15.3% growth in 2017 and just below the 13.3% 2018 growth of the overall enterprise software market. Product leaders should integrate this research into their business planning and competitive market strategies. Key Market Findings Vendor Performance ...

Analyst(s):   Neha Gupta   |   Jim Hare   |   Eric Hunter   |   Alys Woodward
Research Sep 2020
... Access Insights Already a Gartner client? While the DRAM market will be adversely affected by COVID-19, it will not be as bad as first feared. 2020 will see revenue growing by 1.1% to $62.9 billion. Demand will improve in 2021 with revenue increasing by 21.9% and growth continuing into 2022 before a ...

Analyst(s):   Andrew Norwood
Premium Research Apr 2026
... on short-term IT applications modernization miss big opportunities to leverage emerging technologies that drive business growth. Leading heads of EA guide technology investments away from hype toward innovations that compound long-term value. Strategic Planning Assumption(s) Gartner Recommended Reading ...

Analyst(s):   Mehak Kaur
Premium Research Dec 2023
... security and risk management market coverage and segmentation used within relevant market share reports, forecasts and associated reports. It will become the ‘Information Security’ market and will no longer cover Integrated Risk Management. Planned Update to Gartner Market Statistics Coverage Gartner ...

Analyst(s):   Shailendra Upadhyay   |   Elizabeth Kim   |   Mark Wah   |   Matt Milone
Research Aug 2025
... Access Research Already a Gartner client? This research outlines a five-step framework for effectively communicating IT’s business value, with supporting resources for each stage to guide CIOs in implementing business value of IT strategies. Overview Why This Matters Analysis Next Steps Gartner Recommended ...

Analyst(s):   Bryan Hayes   |   Robert Naegle   |   Galliopi Demetriou   |   James Anderson   |   Cesar Lozada
Research Jul 2025
... Access Research Already a Gartner client? CIOs can pursue AI shoring to replace certain external staffing with AI when it advances cost optimization, increases intellectual property control, and improves employee experience and capabilities. This research covers Step 3 of 3, preserving a human core wh ...

Analyst(s):   Nate Suda   |   Val Sribar   |   Tori Paulman   |   Brandon Germer
Research Jul 2025
... Access Research Already a Gartner client? CIOs can use AI to replace some external staffing when it helps reduce costs, strengthen control over intellectual property, or enhance employee experience and skills. This research focuses on Step 2 of 3: assessing and preparing internal teams and AI capabili ...

Analyst(s):   Tori Paulman   |   Nate Suda   |   Brandon Germer   |   Val Sribar
Premium Research Feb 2026
... 2H27 because of AI infrastructure demand. 2026 memory price inflation (or “memflation”) is forecast at 80% for DRAM and 202% for NAND flash chips. Product leaders must reassess near-term go-to-market plans and longer-term product roadmaps. Insights at a Glance Strategic Planning Assumption Issue Context ...

Analyst(s):   Joseph Unsworth
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