... Organizations struggle to derive actionable outcomes from customer journey mapping workshops due to differing views on customer needs across functions. CMOs should use this research to lead workshops that enhance collaboration, capture precise customer insights and drive impactful CX improvements. Ov ...
Analyst(s): Ankita Soni
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... Chief compliance and ethics officers face growing pressure to boost their program effectiveness by strengthening cultures of compliance, ethics and integrity. Join this webinar to discover effective ways to measure a culture of integrity and develop action steps to cultivate it. Session Description Le ...
Analyst(s): Mara Lindokken | Matt Cantrell | Alexis Vouros
... CMOs have many options to help them accelerate innovation capabilities, but the partner landscape is crowded and challenging to navigate. Use this research to better understand your options and select the best-fit partners. Key Challenges Introduction CMOs Turn to Partners to Deliver Innovation Mandate ...
... With increased adoption of product management, capabilities such as project and change management devolved to the product teams still need central support to meet business goals. This research helps PMO leaders establish a center of excellence to develop and support such critical capabilities. Overvi ...
... The current situation in the car industry necessitates a cost reduction effort. This research provides CIOs with insights on how automotive companies can optimize manufacturing costs, while accelerating payback on investments in technologies that future-proof their business. Gartner Insights Abstract ...
Analyst(s): Kristian Steenstrup | Marc Halpern | Pedro Pacheco | Bettina Tratz-Ryan | Ivar Berntz | Rick Franzosa | Alexander Linden | Simon Jacobson
... semiconductors and related products create unique cost pressures for CSCOs. Tariffs drive up COGS, capex and system costs, with impacts varying by market. CSCOs must tailor sourcing, design and contracting strategies by industry to manage these market-specific supply chain risks. Contributors Gartner Recommended ...
... a Gartner client? Technology and service providers can use this document as a reference to understand how vendor products map to analytic platforms market segments. Gartner Insights Abstract ...
Analyst(s): Eric Hunter | Alys Woodward | Kevin Quinn | Jim Hare
... An optimized social media strategy, bolstered by AI and advanced analytics, is vital to supporting the customer journey and meeting business objectives. CMOs can use this maturity model to assess their org’s current maturity level and learn how to improve their social marketing strategy and operatio ...