... Amazon’s launch of Supply Chain Services is the biggest disruption to affect the logistics outsourcing sector for decades. While competitors are downplaying this impact, heads of logistics have a new outsourcing partner with a compelling proposition to consider. Insights at a Glance Issue Impact Implications ...
Analyst(s): David Gonzalez
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... drive operational excellence, heads of logistics must adopt AI-driven LMD platforms to reduce costs and strengthen customer loyalty. Embrace agentic AI for exception handling and API-first platforms to improve integration and connectivity. Insights at a Glance Strategic Planning Assumption Issue Impact ...
Analyst(s): Oscar Sanchez Duran | Zee Zakaria | Nathan Lease
... application implementation and managed services market grew 9.2% in U.S. dollars (16.6% in constant currency) in 2022. This was driven by demand for digital transformation, automation, data and analytics, and AI. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors Analyzed ...
... We recently deployed our 2026 Technology Trends Survey for Customer Service and Support. In the report below, we share insights about service and support leaders’ channel strategies, use of agentic AI, and adoption of agentic AI-friendly platforms. Insights at a Glance Issue Impact More Detail Contributors ...
... Access Insights Already a Gartner client? Mastering synthetic reality and world models are the path to the deterministic reliability required for industrial scale. AI vision providers must pivot from passive perception to autonomous agentic workflows to secure future revenue opportunities. Overview ...
Analyst(s): Milly Xiang | Laura Heath | Alizeh Khare | Gunjita Mundeja | Nick Ingelbrecht | Akhil Singh
... Product leaders must prioritize agile, modular solutions over rigid AI roadmaps to win in the volatile 2030 transportation market. Rapidly pivoting to market signals, not just pursuing the smartest AI, will define success amid shifting autonomy and decarbonization dynamics. Insights at a Glance Strategic ...
... strategies face investor scrutiny. Markets reward AI infrastructure pivots but penalize layoffs seen as cost-cutting during financial distress. CIOs and boards must articulate AI plans, emphasizing infrastructure and avoiding an efficiency narrative to protect market value. Insights at a Glance Issue ...
... portability across cloud and AI ecosystems resulting from the EU’s preliminary move to name AWS and Azure as Digital Markets Act gatekeepers. The move turns cloud lock-in into a market risk, while eliminating dependencies. Overview Analysis Gartner Recommended Reading Evolving Insights History ...
Analyst(s): Katarzyna Fonteyn | Fernando Pereiro | Rene Buest
... Access Insights Already a Gartner client? The server market is experiencing a transformation as surging AI-optimized server demand and fluctuating memory costs reshape technology adoption and expenditure trends. Hyperscalers are prioritizing AI solution investments and enterprise buyers are postponing ...