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Research Jul 2026
... Access Insights Already a Gartner client? Financial crime is rising as fraudsters use advanced tools like AI for phishing, forgery, and deepfakes. Bank CIOs can use this research to build a global strategy focused on AI-enabled fraud prevention, ML model management, AI agents, explainable AI, digital ...

Analyst(s):   Vatsal Sharma
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Research Jun 2026
... Gartner client? Vendors from the CRM customer engagement center market are innovating rapidly to manage disruption caused by agentic AI and competition from adjacent markets, such as CCaaS. This research examines key trends in the CRM CEC market, and highlights leading vendors and their competitive approaches ...

Analyst(s):   Ajit Patankar   |   Francesco Vicchi
Research February 13 2026
... attract and retain top talent, and prepare for potential ESG regulations. Our latest ESG research will help you understand your first steps for developing an ESG program and explain those steps to your board, C-suite and employees. Download First Steps for Developing an ESG Program to learn how to: Define ...
Research Oct 2026
... Gartner client? Client conversations reveal opinions vary greatly on the scope of and responsibility for AI safety. Security and IT leaders should view AI safety broadly, address AI security as a prerequisite for AI safety, monitor dark AI, and expand AI security beyond concerns about models. Overview What ...

Analyst(s):   Christopher Mixter   |   Lydia Clougherty Jones   |   Meghan Hollis   |   Ramon Krikken   |   Lauren Kornutick
Premium Research Jan 2025
... This request for proposal template gives data and analytics leaders a starting point to define requirements and evaluate vendors when selecting a cloud database management system. Gartner Research ...

Analyst(s):   Henry Cook   |   Masud Miraz
Research March 09 2026
... Top AI Insights for R&D Leaders AI is Already Changing R&D. Are You Behind? AI isn’t on the horizon for R&D—it’s already transforming the way organizations innovate, discover, and deliver value. According to Gartner, 62% of CEOs in R&D-intensive industries identify AI as the defining technology of the ...
Research January 27 2026
... crucial first step for effective supplier relationship management. Effective supplier segmentation allows more time to engage with key suppliers. Yet only 35% of CPOs say they currently have a working supplier segmentation model. Download the Supplier Segmentation best-practice guide to discover: How to ...
Research June 22 2026
... step roadmap to help government organizations overcome modernization barriers and unlock measurable value through trusted data, analytics and AI. This guide will help you: Align D&A and AI with agency mission objectives. Build a data-driven culture and effective governance. Accelerate modernization to enhance ...
Premium Research Sep 2026
... European enterprise CIOs historically leverage India for low-cost delivery execution. The India-EU Free Trade Agreement, concluded in principle in 2026 and currently progressing toward legal ratification, creates a critical window for CIOs to pivot India into a primary innovation engine. CIOs and other ...

Analyst(s):   Arindam Das
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