... Access Insights Already a Gartner client? Product superiority alone will not overcome customer sovereignty concerns. Customers increasingly judge platforms by their ability to preserve business execution despite provider intervention, platform disruption, AI model unavailability or geopolitical change ...
Analyst(s): Mukul Saha | Kelli Smith
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... Access Insights Already a Gartner client? New DOJ and U.K. fraud enforcement developments signal a shift toward fraud prevention and increased scrutiny of organizations’ risk management efforts. Compliance leaders should assess whether evolving expectations warrant a larger role in fraud prevention, o ...
... The 2027 Gartner CIO and Technology Executive Survey provides strategic guidance to help CIOs navigate four critical disconnects. Life science CIOs can use this research to benchmark against their peers, prioritize investments and more rapidly realize value from AI initiatives. Insights at a Glance Is ...
Analyst(s): Animesh Gandhi | Evun Wyer | Roger Caleya | Jeff Smith | Michael Shanler | Reuben Harwood
... Access Insights Already a Gartner client? As retailers move AI from pilots into store workflows, adoption will be dependent on whether associates trust AI during live customer and operational decisions. We outline five actions CIOs can take to improve adoption and business outcomes. Insights at a Glanc ...
... European CIOs face rapid AI agent proliferation and rising TCO of technology solutions alongside low value realization. With 71% of enterprises expecting to deploy AI agents by 2027, lack of governance and cost allocation threatens operational stability. CIOs must enforce governance, partner with CF ...
Analyst(s): Fabrizio Magnani | Daniel Sanchez Reina
... Access Insights Already a Gartner client? New CHROs often struggle to establish credibility with C-suite executives and boards amid rising expectations to lead at the enterprise level. Build stakeholder influence by aligning to organizational priorities and consistently demonstrating strategic value t ...
... The 2027 Gartner CIO and Technology Executive Survey has shown transportation companies put a major focus on AI but struggle to convey strong benefit. This research takes the pulse of transportation CIOs around the world to understand their main wins, defeats and goals. Insights at a Glance Issue Impac ...