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Research Jun 2026
... Managers are the most effective channel for contextualizing strategy and change for employees. As management layers shrink, CCOs must protect manager capacity for the most complex and high-value communication: interpreting strategy and contextualizing change for their teams. Insights at a Glance Impact ...

Analyst(s):   Catherine Donnelly   |   Alexandra Earl
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Research Jul 2021
... post-COVID-19 downturn in demand, total ECB markets in 2020 declined only 2.3% because of high growth in secondary storage. Counter to historic trends, SSA vendor revenue declined 4%, while HDD/hybrid vendor revenue declined only 1%. Overview Market Share Data Overall Market Segment Performance Analysis Top Vendors ...

Analyst(s):   Suzie Low   |   John Monroe   |   Andrew H Kim   |   Wataru Katsurashima
Premium Research May 2026
... In a market that glorifies companies that deploy “AI agents” and “agentic AI,” the terms are now overused. But what is this technology, really? This research explains what AI agents and agentic AI are, what differentiates them from other technologies, and how they may impact the future of service and ...

Analyst(s):   Kim Hedlin   |   Daniel O'Sullivan
Premium Research Jun 2026
... deployments following Snowflake’s pivot toward agentic orchestration. While CoCo and CoWork expand Snowflake from its core analytics market to a much broader agentic AI market, the refocus exposes organizations to critical security blind spots and governance gaps inherent in agent deployment at scale to ...

Analyst(s):   Andy Lee   |   Yogesh Bhatt   |   Christopher Long   |   Aaron Rosenbaum
Research Jul 2026
... Access Insights Already a Gartner client? The unified communications market is projected to yield low single-digit growth over the next two years as solutions experience heightened saturation. Providers focusing on value-added AI capabilities across collaboration, video and CX functionality will be best ...

Analyst(s):   Megan Fernandez   |   Ajit Patankar   |   Nitin Narang   |   Pankil Sheth
Premium Research Jul 2026
... The CDP market is rapidly converging, with composability now a baseline. As AI agents rise, the market is splitting into two strategies: platformization or agentification. CMOs can use this research to grasp these shifts and their impact on future customer data platform buying strategies. Insights at ...

Analyst(s):   Audrey Brosnan   |   Lizzy Foo Kune   |   Julia Multedo
Premium Research Aug 2023
... This research catalog contains Gartner research specifically targeted to, or written about, technology and service providers. It shows six months of published research and six months of planned research as of July 2023. When to Use Gartner Insights Abstract ...

Analyst(s):   Chris Dunne   |   Chad Eschinger   |   Inna Agamirzian
Premium Research May 2023
... This research catalog contains Gartner research specifically targeted to, or written about, technology and service providers. It shows six months of published research and six months of planned research as of April 2023. Gartner Insights Abstract ...

Analyst(s):   Chris Dunne   |   Chad Eschinger   |   Inna Agamirzian
Article July 27 2026
... popular insights being used by your peers. Hype Cycle for Generative AI FAQs What is the Gartner Hype Cycle for Generative AI (GenAI)? The GenAI Hype Cycle is a Gartner graphical representation of maturity, adoption metrics and business impact for GenAI technologies. It helps CIOs and IT leaders identify ...
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