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Research Apr 2026
... Access Insights Already a Gartner client? Enterprise buyer expectations for productivity and efficiency are increasing as agentic AI offerings evolve in the market. Service providers are rapidly investing in developing AI service platforms to enable clients on their AI journey. Service providers that ...

Analyst(s):   Matthew Brown   |   Gunjan Gupta
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... CHROs are looking to strengthen culture in ways that support business priorities, engage employees and differentiate their organizations in the talent market. The challenge is ensuring that cultural values remain relevant as work, employee expectations and organizational needs evolve. This case study examines ...

Analyst(s):   Keyia Burton
Premium Research May 2026
... eliminating mandatory quarterly reporting for public companies in favor of semiannual reporting for those that opt for it. General counsel should use the comment period to evaluate risks in capital access, insider trading and disclosure to determine recommended changes for their organization. Analysis Gartner ...

Analyst(s):   Abbott Martin   |   Nate Berman
Research Jun 2020
... Access Insights Already a Gartner client? iPaaS market growth slowed from a historical trajectory yet was over four times faster than the overall software market’s, at 48%. Technology and service providers must consider iPaaS a strategic, high-performing market requiring differentiation to offset increased ...

Analyst(s):   Eric Thoo   |   Bindi Bhullar   |   Fabrizio Biscotti   |   Keith Guttridge   |   Massimo Pezzini   |   Shameen Pillai
Research Jun 2026
... Managers are the most effective channel for contextualizing strategy and change for employees. As management layers shrink, CCOs must protect manager capacity for the most complex and high-value communication: interpreting strategy and contextualizing change for their teams. Insights at a Glance Impact ...

Analyst(s):   Catherine Donnelly   |   Alexandra Earl
Premium Research May 2026
... In a market that glorifies companies that deploy “AI agents” and “agentic AI,” the terms are now overused. But what is this technology, really? This research explains what AI agents and agentic AI are, what differentiates them from other technologies, and how they may impact the future of service and ...

Analyst(s):   Kim Hedlin   |   Daniel O'Sullivan
Premium Research Apr 2025
... Data and analytics leaders are looking for guidance on how to tackle the unpredictable costs, high complexity and sheer scale of data migration projects. This research will provide best practices on making data migration projects more streamlined and directly attributable to business outcomes. Overview ...

Analyst(s):   Melody Chien   |   Henry Cook   |   Masud Miraz
Premium Research May 2025
... increasingly blurred lines between IT and business functions. This infographic highlights diverse backgrounds and career paths, offering a guide to leadership success for both aspiring and current PPM leaders. Overview Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Shilpa Pental
Research Aug 2025
... stack satisfies all its functional and architectural demands. Software engineering leaders should use these insights to guide strategic technology decisions and architectural choices for building superapps. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Adrian Leow   |   Jason Wong   |   Nitish Tyagi   |   Tigran Egiazarov
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