... Access Insights Already a Gartner client? Unplanned work often bypasses governance, quietly displacing strategic priorities and diminishing portfolio value. PPM leaders who treat it as a governance failure, not just a capacity issue, restore control through disciplined intake, clear classification, an ...
Analyst(s): Faisel Pervaiz | Woojin Choi
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... Access Insights Already a Gartner client? In the AI era, skills gaps within HR teams often prevent HR functions from achieving true transformation success. Effective and sustainable HR transformation depends on pairing personal development with team-driven enablement. Insights at a Glance Impact Actions H ...
... Access Insights Already a Gartner client? CHROs face pressure to pursue more efficient AI-enabled HR operating models, but HR employees are skeptical about AI’s long-term impact on the HR function and their careers. CHROs should address these concerns head-on by resetting employees’ expectations aroun ...
... Access Insights Already a Gartner client? As digital transformation in supply chains shifts toward AI-driven decision autonomy, digital centers of excellence must evolve or risk obsolescence. CSCOs can use this research to recast digital centers of excellence by defining a new north star, connecting e ...
... Access Insights Already a Gartner client? CFOs use finance and accounting business process outsourcing providers to access AI capabilities, improve processes and reduce costs. CFOs should take advantage of BPO providers’ maturing AI offerings and use outcome-based contracting to incentivize continued ...
... Access Insights Already a Gartner client? Compliance recommendations often feel overly restrictive to business leaders, reducing their sense of ownership over compliance risk management. See how Duke sets and reinforces the expectation that each compliance recommendation is grounded in a significant b ...
... Access Insights Already a Gartner client? Service and support leaders can use an intelligent front door, powered by a decision engine, to simplify customer interactions. The decision engine manages complexity, making each interaction intuitive, efficient, and aligned with business goals through smart ...
... Access Insights Already a Gartner client? Finance D&A governance is split into three trajectories: maturing execution capabilities, immature AI governance and emerging decision-centric models. CFOs must capitalize on prior investments while avoiding premature investment in immature AI-led governance a ...
Analyst(s): Vijay Dakshinamoorthy | Valeria Di Maso
... As organizations transform and become more complex, so does teamwork. This has made the longstanding strategies HR uses to drive team effectiveness insufficient. Instead of trying to decrease the complexity, however, HR needs to leverage places where it works and simplify places where it doesn’t. Gar ...