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Research Jun 2026
... Access Insights Already a Gartner client? Proofs of concept are critical for selecting supply chain planning solutions, but unclear purpose, overscoping and testing the nondifferentiating use cases limit their value. Organizations must design time-boxed, targeted POCs that validate solution fit and enable ...

Analyst(s):   Victoria Bakrudinova   |   Jan Snoeckx
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... creating procurement technology strategy. Mr. Bergfors helps clients understand the market, evaluate vendors and determine best-fit, prioritize investments, negotiate contracts, and deploy best practices across a variety of market segments including Source-to-Contract (S2C) (spend analysis, supplier management ...
Research Jun 2023
... Access Insights Already a Gartner client? The software as a service market grew by 17.4% in 2022 to reach $154.6 billion. CRM remained the largest market for SaaS, followed by ERP, and then email and authoring. Table of Contents List of Tables Overview Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Julian Poulter   |   Alys Woodward   |   Jim Hare   |   Roland Johnson   |   Craig Roth   |   Kanchi Bindal   |   Mudit Sharma   |   Chris Pang   |   Eric Hunter   |   Radu Miclaus   |   Kevin Quinn   |   Balaji Abbabatulla   |   Amarendra .   |   Neha Gupta   |   Alexandre Oddos   |   Yanna Dharmasthira
Research Jan 2023
... Access Insights Already a Gartner client? Worldwide PC shipments exhibited the worst year-over-year decline in 4Q22 and 2022 since Gartner started tracking PC statistics in the 1990s. The combination of increasing economic uncertainties and geopolitical issues resulted in both consumer and business bu ...

Analyst(s):   Rounak Bhattacharyya   |   Tracy Tsai   |   Mikako Kitagawa   |   Ranjit Atwal   |   Rishi Padhi   |   Namrata Banerjee
Premium Research Apr 2024
... Revenue for semiconductor foundry services was $115.2 billion, a decline of 11.7%. TSMC remained the dominant player in the space, exceeding 60% share. Investment Implications What to Watch For Gartner Research ...

Analyst(s):   Tim Mahon
... and cultural shifts essential for success in the AI era. As co-leader of Gartner’s cross-functional Future of Work research community, Tori helps guide research that equips leaders to make future-ready decisions today. In 2023, Tori launched Gartner’s inaugural Hype Cycle for the Future of Work, spotlighting ...
Research Jul 2026
... Access Insights Already a Gartner client? As AI application and agentic development grow across enterprises, governance becomes essential for managing the privacy, security and cost of solutions. To scale complex agentic workloads and address governance gaps, organizations must identify and implement ...

Analyst(s):   Deacon D.K Wan   |   Annie Hodgkins   |   Manjunath Bhat
Research Jun 2026
... engage customers, but many brands’ channel capabilities are immature and inhibit execution. Use this maturity model to drive value and revenue growth for your organization. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Suzanne Schwartz
Premium Research May 2026
... metrics, and clear ownership. Insights at a Glance Measuring Developer Productivity Is a Persistent Challenge Why It Matters Gartner Maturity Model for Software Engineering Productivity Metrics Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Frank O'Connor   |   Akriti Kapoor
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