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Premium Research Jul 2024
... SIEM is a common SOC tool to enable threat detection and incident response (TDIR) in your security operations function. This comparison of six fully featured SIEM products will help security and risk management technical professionals select the most suitable solution. Overview Solution Comparison Solu ...

Analyst(s):   Kevin Schmidt   |   Steve Santos
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Research Jan 2021
... tailwinds of continued disruption. Technology and service providers must plan for disruption, including social activism, counterfeit reality, and regulations as part of their product and marketing plans. Overview Introduction Market Trend Gartner Recommended Reading Note 1: Definitions of Four Social Disruptors ...

Analyst(s):   Barika Pace
Premium Research Feb 2026
... As innovation advances in the manufacturing industry, organizations must confront significant trending headwinds that threaten to stall progress over the next three years. To stay on course, CIOs must anticipate and navigate these challenges in an increasingly volatile environment. Insights at a Glan ...

Analyst(s):   Bettina Tratz-Ryan   |   Chris Campbell   |   Alexander Hoeppe   |   Scot Kim   |   Jonathan Davenport   |   Brady Barnes   |   Kentaro Shikanai   |   Simon Jacobson   |   Sudip Pattanayak   |   Katell Thielemann
Premium Research Feb 2026
... IT services marketplaces are emerging as a faster, lower friction alternative to traditional sourcing. This research helps sourcing, procurement and vendor management leaders use marketplaces to identify candidates, accelerate low-risk service buys, and navigate evolving private-offer models. Insight ...

Analyst(s):   Alan Stanley
Premium Research Apr 2026
... Spreadsheet and database applications play key roles in operations, financial, and information management functions. However, they are often developed and operated outside the systems control environment, leading to noncompliant development and controls. Heads of enterprise risk management can use t ...

Analyst(s):   David Martens
Research Mar 2026
... Access Insights Already a Gartner client? Understanding how customers interact with organizations is critical, but functional, data and technology siloes often inhibit clear understanding of customer journeys. Leaders can use this research to shortlist vendors that can help them understand, prioritize ...

Analyst(s):   Leah Leachman   |   Daniel O'Sullivan   |   Christopher Sladdin
Premium Research Mar 2026
... Healthcare payer CIOs are managing two dynamics, aging legacy solutions and new technology investments. CIOs must explore future-facing technology like decision platforms, no-code agent builders and disinformation to create their IT strategy while managing modernization initiatives. Insights at a Gla ...

Analyst(s):   Austynn Eubank   |   Amanda Dall'Occhio   |   Laura Craft   |   Connie Salgy   |   Faith Adams
Premium Research Apr 2026
... AI is redefining customer service operations. This research identifies and ranks the top 20 AI use cases that customer service and support technology leaders can leverage to transform customer service organizations with effective AI adoption. Overview How to Use Use-Case Scoring Breakdown Pipeline Gartne ...

Analyst(s):   Brett Overbey   |   Bern Elliot   |   Uma Challa
Premium Research Apr 2026
... PPM leaders must adapt and leverage SPM to help executives achieve desired, strategic business outcomes. This presentation will help them plan their next 12 to 18 months with business and delivery leaders to achieve valued outcomes that can be quantified and recognized by business stakeholders. Overv ...

Analyst(s):   Daniel Stang   |   Milind Govekar   |   Woojin Choi
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