... Communications service providers struggle to improve their customer experience due in big part to a lack of the right digital tools and processes for employees. CIOs driving digital transformation should link customer experience to employee experience using a total experience strategy. Gartner Insights ...
Analyst(s): Susan Welsh de Grimaldo
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... This session will delve into the challenges data and analytics leaders responsible for data management face and provide recommendations to address them. By understanding and tackling these challenges, leaders can optimize their data management strategies and drive informed decision making. Session Description ...
... but saw limited success in on-premises. Use cases for object storage in on-premises are limited to backup, archiving and collaboration. New in-memory applications will make object storage the right kind of persistent storage. Overview Introduction Market Trend Gartner Recommended Reading Gartner Insights ...
... struggle to cultivate enduring relationships, with most of the CEOs coming from non-sales backgrounds in the past two decades. Download our latest guidefor actionable insights empowering CSOs to synchronize their goals with CEO directives. Learn how to: Develop a social contract with the CEO Navigate ...
... Access Insights Already a Gartner client? Endpoint management tools are essential to manage, secure and enable employee computing devices. I&O leaders should use this research to guideendpoint management tool investment. Overview What You Need to Know Analysis 42Gears Absolute Security Adaptiva Atera ...
Analyst(s): Robin Milton-Schonemann | Tom Cipolla | Sunil Kumar | Todd Larivee | Lina Al Dana | Craig Fisler
... Network slicing is a key element for delivering value with 5G. Yet without a clear roadmap focused on business outcomes, network slicing will fail to drive required 5G monetization. CSP CIOs must develop a phased approach incorporating technology readiness, iterative development and co-creation. Overview ...
... BOAT, RPA, iPaaS, and low-code, confusing enterprise application leaders to make the right investment. This guide evaluates key factors to assess their strategic fit and operational feasibility for enterprise process automation. More Detail Contributors Gartner Recommended Reading Gartner Research ...
... potential to radically reshape enterprise IT infrastructure and operations automation. This research guides heads of I&O on how to seize these advanced automation opportunities while navigating new risks for successful adoption. Overview Strategic Planning Assumptions Introduction Impacts and Recommendations ...
Analyst(s): Daniel Betts | Hassan Ennaciri | Chris Saunderson | Cameron Haight
... business capability model that reflects business goals, supports the development of prioritization heatmaps and guides the creation of informed investment decisions. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...