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Webinar On-Demand
... evolving world of cybersecurity, staying ahead of emerging trends is crucial for technology product leaders. Gartner identified the Top 5 Early Disruptive Trends in Cybersecurity for 2025 that are set to redefine the security market. In this complimentary technology and service provider webinar, we dive into ...

Analyst(s):   Matt Milone
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Premium Research Jan 2023
... Automation is creating new competition for offering managers at customer management BPO providers. The attached slides show how a market that has traditionally relied on physical contact centers is being disrupted as buyers move from human agents to conversational AI and automation. Gartner Insights ...

Analyst(s):   Tom Coshow   |   Scott Frederick   |   Hardeep Singh
Research Sep 2021
... providers can use this document as a reference to understand how vendor products map to application infrastructure and middleware market segment definitions. When to Use Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Fabrizio Biscotti   |   Varsha Mehta   |   Bindi Bhullar
Research May 2023
... development, integration and platforms (AADI&P) market grew by 13.8%, reaching $87 billion in 2022. Integration platform as a service registered the strongest growth of 37.6% among the subsegments. IBM, Salesforce and Microsoft continue to lead the market. Table of Contents List of Tables Overview Gartner ...

Analyst(s):   Umang Dwivedi   |   Shailendra Upadhyay   |   Laurie Wurster   |   Nicholas Carter   |   Fabrizio Biscotti   |   Varsha Mehta   |   Arunasree Cheparthi   |   Kelli Smith   |   Daniel O'Connell   |   Lisa Unden-Farboud   |   Harshita Chibber   |   Sharat Menon
Premium Research Oct 2026
... the investor story, so does the CIO. This research helps CIOs understand their role in enabling CEOs to build a credible, compelling AI value story for investors. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   David Akers   |   Dymah Paige   |   David Furlonger
Premium Research Apr 2025
... Product roadmaps are vital for sustaining growth by aligning the efforts and expectations of stakeholders. This step-by-step guide helps product managers to create a prioritized product roadmap that achieves the product vision and can be adapted for different stakeholders’ needs. Gartner Research ...

Analyst(s):   Tech Product Manager Research Team
Premium Research Jan 2025
... This guide includes documents that will help I&O leaders gather inputs for an IT product and service request catalog, understand user expectations, identify cost drivers for services, and ensure continued relevance of the infrastructure service catalog. Overview Steps Gartner Recommended Reading Gartner ...

Analyst(s):   Amol Nadkarni
Research Oct 2019
... Already a Gartner client? Application leaders should use this Toolkit along with the corresponding Market Guide to match their requirements against the offerings from representative vendors in this market, construct vendor shortlists, and design RFPs to request further information in specific areas. When ...

Analyst(s):   Nikos Drakos   |   Jim Murphy
Research Apr 2021
... digital business. Meanwhile, AI and analytics and remote work across industries and business priorities are creating a wealth of growth opportunities for enterprise software technology and service providers in 2021. Gartner Insights Abstract ...

Analyst(s):   Fabrizio Biscotti   |   Jim Hare   |   John Kostoulas
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