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Research Oct 2020
... Access Insights Already a Gartner client? Communications service providers need a comprehensive understanding of the new business models, technologies, ecosystems and nontraditional competitors reshaping the industry. CIOs can use Gartner’s new taxonomy to make better-informed investment decisions and ...

Analyst(s):   Mentor Cana   |   Neil Osmond
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Research Aug 2021
... Access Insights Already a Gartner client? CSPs are increasingly operating in a broader digital ecosystem and partnering with new participants more than ever before. To drive value creation, CSP CIOs must understand the key criteria that impact sourcing strategies when deciding on acquiring/developing ...

Analyst(s):   Mentor Cana   |   Amresh Nandan
Premium Research Oct 2022
... When partnering with cloud providers and hyperscalers, CSPs face competing goals which can’t be achieved simultaneously. Therefore, CIOs and technology leaders must prioritize the four dominant engagement strategies by linking business and technical outcomes to a company’s vision and objectives. More ...

Analyst(s):   Enrique Hernandez-Valencia
Research Oct 2020
... Access Insights Already a Gartner client? Communications service providers face intense pressure to create and deliver differentiating value that extends beyond networking and connectivity. CIOs can use this research to pivot and refocus value creation and delivery by using platform business models an ...

Analyst(s):   Neil Osmond   |   Mentor Cana
Research June 20 2023
... Decoding Vulnerability Management A stand-alone tool vs. a technique in endpoint protection Analyst(s): Jon Amato Vulnerability management is one of the most foundational tools in the enterprise security toolbox. However, approaches to VM have evolved over time. Over the more than 20-year life cycle ...
Premium Research Apr 2026
... Paid media accounts for roughly one-third of marketing budgets, yet neither traditional marketing teams nor agencies are equipped with skills to quantify marketing campaign contribution to revenue or qualified leads. CMOs can use this research to make the case for upskilling marketing teams by involving ...

Analyst(s):   Greg Carlucci
Premium Research Apr 2026
... Different AI agents are evolving at inconsistent speeds, resulting in varying levels of readiness for enterprise adoption. To maximize value from AI agents, leaders responsible for AI should accurately assess the current state of different types of AI agents to ensure their adoption strategies are both ...

Analyst(s):   Ben Yan   |   Yogesh Bhatt   |   Tom Coshow   |   Pieter den Hamer
Research Jun 2025
... Access Research Already a Gartner client? Generative AI promises bold improvements for security operations teams, such as automation of alert triage and exposure assessment. Security operations leaders can use this research to distinguish hype from reality and identify AI use cases worth pursuing in ...

Analyst(s):   Eric Ahlm   |   Mitchell Schneider   |   Jeremy D'Hoinne   |   Carlos De Sola Caraballo   |   Darren Livingstone   |   Ruggero Contu   |   Dhivya Poole   |   Pete Shoard   |   Jonathan Nunez
... Gartner for R&D Client Stories Gartner for R&D leaders empowers you and your team to achieve your mission-critical priorities and drive business impact. Learn how R&D leaders around the world have leveraged Gartner’s actionable, objective research, proprietary access to R&D analysts, interactive tools ...
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