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Research April 16 2026
... legal departments position themselves to maximize efficiency, productivity, and quality gains? About Top AI Insights for General Counsel in 2026 The Gartner report Top AI Insights for General Counsel in 2026 highlights how legal leaders can move beyond experimentation to embed AI responsibly into their ...
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Article November 15 2024
... CIO’s Guide to Capturing Value From the Gartner Hype Cycle™ Use this Gartner tool to identify and plan for transformational technologies without falling prey to their hype. By Philip Dawson | November 15, 2024 Hype Cycles help CIOs plan for technology needs, investment and adoption To capture the strategic ...
eBook January 28 2026
... competitive market. Data science talent is infamously difficult for data and analytics (D&A) leaders to find. Organizations know their data is a latent asset that can create business value. But they have no easy way to get or develop the talent they need to take advantage of it, since the D&A labor market is ...
Research January 28 2026
... Let’s Connect Gartner for High Tech provides tech leaders and their teams with actionable insights, analyst guidance and tools to make product and go-to-market decisions and drive value across the organization. We work alongside tech general managers, tech CEOs, tech product management and marketing ...
Research Feb 2026
... solutions and services will be critical to success in this very competitive and fragmented industry. Winning tech services leaders will grow and defend market share by delivering a curated retail-specific AI application portfolio designed to effectively meet the needs of the business. Overview Analysis Conclusion ...

Analyst(s):   Arindam Das   |   Tom Coshow   |   David Ackerman
Research Mar 2026
... Access Insights Already a Gartner client? Traditional competitive and market intelligence (C&MI) is often reactive, limited by human capacity and slower monitoring cycles. AI‑driven C&MI helps R&D leaders detect early signals and predict future moves so organizations can act while intelligence still ...

Analyst(s):   Carolyn Botz
Research Sep 2024
... Already a Gartner client? The CRM market grew at a solid 13.4% to $107 billion in 2023, despite all the headwinds. Customer service and support remains the largest segment, with 35%, while cross-CRM had the fastest growth, at 17.9%. Overview Market Share Data Overall Market Segment Performance Analysis ...

Analyst(s):   Amarendra .   |   Roland Johnson   |   Julian Poulter   |   Kanchi Bindal   |   Alexandre Oddos
Premium Research Apr 2026
... crucial to increasing your board’s cyber oversight capability. Use Gartner’s appraise, build, collaborate approach to make new directors force multipliers for effective cyber oversight. Gartner Insights Abstract ...

Analyst(s):   Kristin Moyer   |   Richard Addiscott   |   Christopher Mixter
Webinar On-Demand
... who continue to observe from the sidelines — rather than actively using AI to optimize EA activities — risk becoming blockers to the growing demand for AI‑enabled capabilities. This webinar outlines the critical steps Heads of EA must take to rewire their operating model, elevate their strategic relevance ...

Analyst(s):   Fred Ganter   |   Rhyan Light
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