... Access Insights Already a Gartner client? To successfully guide IT decisions that realize business and IT outcomes, heads of EA must address each of the six building blocks of a future-state architecture: outcomes, capabilities, delivery, skills, governance, and investments. Heads of EA must align with ...
Analyst(s): Lucas Kobat | Gilbert van der Heiden
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... including misconfiguration, lack of network segmentation, and inadequate identity and access management. This research outlines a reference architecture to guide the design of secure cloud environments focusing on IaaS and PaaS. Architecture Brief Architecture Use Cases Architecture Diagram Architecture Capabilities ...
... client? CDP functionality is evolving, led by investments in agentic AI and zero-copy data sharing. Use cases are expanding from marketing to full go-to-market motions and back-office data activation. Evaluate how new capabilities can enable both commercial objectives and AI model grounding. Overview What ...
Analyst(s): Rachel Dooley | Suzanne White | Benjamin Bloom | Audrey Brosnan | Lizzy Foo Kune
... Quality engineers need to adopt effective techniques and apply advanced technologies to minimize software defects. Our research pinpoints the essential skills to address rapid technological changes and organizational challenges, enhancing overall software quality. Key Findings Recommendations Skills Ov ...
... Access Insights Already a Gartner client? Personalization engines power customer experiences in marketing, digital commerce and service and support. Functionality varies in complex multichannel use cases, GenAI-driven personalization and B2B offerings. Digital marketing leaders should assess their nee ...
Analyst(s): Ross Cosner | Jason Daigler | Penny Gillespie | Michael Ro
... Access Insights Already a Gartner client? Due to an overreliance on technology, organizations fail to develop successful personalization efforts that perform well at scale. To drive revenue and customer satisfaction, CMOs must pivot from a technology-first approach to one that incorporates customer-ce ...
... AI plays an increasingly critical role in document management. Enterprise application leaders must factor document management into their decision making and decide whether an AI-enabled document management platform or a combination of third-party specialist tools will deliver the best solution and r ...
... Access Insights Already a Gartner client? Strategic cost management is now a growth strategy. AI consumption, variable cloud costs, and democratized tech spend make disciplined cost leadership essential to protect margins and fund future growth. CIO mandate: govern usage, prove value, reinvest savings ...