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Research Jan 2024
... Access Research Already a Gartner client? The adoption of hybrid work models, and a hypercompetitive labor market, have altered employee expectations, as well as the levers to attract, motivate and retain employees. This initiative will help HR professionals deliver an employee experience strategy that ...

Analyst(s):   Ishita Sharma   |   Shrawini Vijay   |   Shyam Nair
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Premium Research Jul 2026
... Investments in disruptive technologies will empower software engineering teams to meet business objectives for productivity, sustainability, and growth. This research highlights the top six technology trends that software engineering leaders must track and act on in the second half of 2026 and beyond ...

Analyst(s):   C.A. Swan   |   Manjunath Bhat   |   Alex Coqueiro   |   Joachim Herschmann   |   Brian Minning   |   Mark O'Neill
Premium Research May 2026
... radical shift in financial governance. CEOs must move beyond tracking simple “cost per request” metrics to managing “cost-per-result” architectures for agentic workflows. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Will Sommer   |   Peter Havart-Simkin   |   Annemarie Roussel
Research May 2026
... Access Insights Already a Gartner client? Spatial AI adopters’ systemic immaturity creates technical friction and unpredictable deployment hurdles for a majority of use cases. These challenges reflect organizational and resource constraints. To drive enterprise-scale adoption, product leaders must improve ...

Analyst(s):   Evan Brown   |   Isy Bangurah
Premium Research May 2026
... The boom in GenAI adoption boosted demand for GPUs and the value of the companies producing them. The recent growth of agentic AI, however, has revived the importance of CPUs. Agentic-driven CPU growth won’t match the GenAI-driven GPU levels, and the beneficiaries may not be the CPU incumbents. Insights ...

Analyst(s):   Adrian O'Connell
Research Jul 2026
... Access Insights Already a Gartner client? Job redesign is essential for realizing AI value. However, current fragmented approaches are failing to deliver. This research provides CHROs and CIOs with guidance to align on outcomes and bridge expertise to deliver scalable job redesign with the business. ...

Analyst(s):   Katie Sutherland
Research May 2026
... with strategies to quantify AI’s value by linking AI use cases to employee performance and business outcomes. Gartner’s approach offers a framework for selecting ROI metrics that align with stakeholder priorities. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Benjamin Seesel
Research Aug 2023
... Already a Gartner client? The worldwide device shipment market decreased by 13.0% compared to 2Q22, with its eighth consecutive quarter of a YoY decline. All device types showed a double-digit YoY decline. Sequentially, PCs grew by 7.7% after falling for five running quarters, indicating the declines may ...

Analyst(s):   Anshul Gupta   |   Ranjit Atwal   |   Rishi Padhi   |   Mikako Kitagawa   |   Divyanshu Singh   |   Roger Sheng   |   Rounak Bhattacharyya   |   Tracy Tsai   |   Namrata Banerjee   |   Roberta Cozza
Research May 29 2026
... harder to achieve and easier to lose. Service GMs face mounting pressure to: Deliver aggressive revenue targets Differentiate in a rapidly evolving AI market Align portfolios to shifting customer demand At the same time, new technologies are reshaping how services are built, delivered and monetized. This ...
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