... Communications services provide significant opportunities to address society’s most critical environmental and social goals, including climate related and digital divide. CSP CTIOs must enhance their role to drive the telecommunications industry toward faster progress on internal and external goals. ...
Analyst(s): Susan Welsh de Grimaldo | Mentor Cana
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... build, and enhance user experiences for both internal and external stakeholders. This Magic Quadrant assesses 17 providers with capabilities in delivering end-to-end DX services for organizations’ advisory, implementation, and continuous optimization needs. Market Definition/Description Magic Quadrant ...
Analyst(s): Irada Veliyeva | Brett Sparks | Alan Stanley | Tom Sieber
... The Gartner AI Maturity and Organizational Mandates for 2026 Survey reveals how midsize enterprises are investing and organizing to use AI in their organizations. CIOs and AI leaders should use these insights to quickly benchmark their AI efforts against their peers. Overview Gartner Recommended Reading ...
Analyst(s): Roger Caleya | Neha Dixit | Alys Woodward
... L&D must maximize organizational investments and demonstrate the value of its work. L&D leaders can use this research to understand how to build and execute a complete learning measurement framework and how to start communicating the impact L&D has on organizational success. Analysis Research Highligh ...
... Access Research Already a Gartner client? Enterprise architecture teams face growing demand to support generative AI initiatives, necessitating new skills and competencies. This research outlines how heads of enterprise architecture and their teams can develop architecture competencies to meet GenAI-r ...
Analyst(s): Philip Allega | Andrei Razvan Sachelarescu
... Contentious global elections and rising geopolitical conflict create an unpredictable and high-risk business environment. This research helps legal and compliance leaders identify how geopolitical issues might impact the organization and build strategies to prepare. Overview Conclusion Gartner Research ...
... This research collection will help product marketers understand the company functions, technologies and challenges that are part of implementing a PLG strategy. Use these insights and advice from GTM best practices across several technology categories to improve PLG success. Strategic Planning Assump ...
... Customer service journeys are complex and difficult to track as customers use multiple company channels and third-party resources. This research helps customer service and support leaders understand customer channel usage, preferences and the factors that drive loyalty during service journeys. Overvi ...
... The most successful enterprisewide strategic plan is created when leaders throughout the organization engage actively, not only the strategy function. Learn how to better engage in planning, improve long-term thinking, cross functional communication and manage the strategic plan after adoption. Sessi ...