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Research May 2026
... Access Insights Already a Gartner client? 2027 will split the successful from the stalled IT operations management (ITOM) vendors as AI spend definitively shifts from assistants to agents. Insights at a Glance Market Opportunity Key Trends Methodologies & Definitions Gartner Recommended Reading Contributors ...

Analyst(s):   Arunasree Cheparthi   |   Colin Fletcher
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Research May 2026
... Access Insights Already a Gartner client? Container management is evolving to support AI, edge and serverless workloads. This research highlights three trends reshaping IT operations, enabling greater agility, scalability and innovation for IT leaders. Overview Strategic Planning Assumptions Analysis ...

Analyst(s):   Dennis Smith
Webinar On-Demand
... performance and protect HR capacity, leaders must shift from reactive service delivery to a value‑optimized model anchored in intentional stakeholder management. In this session, you’ll learn how to reshape expectations, eliminate the demands that drain HR time and energy and reinforce the practices that ...

Analyst(s):   Rachel Juley
Premium Research Jun 2026
... data security debt reduces risks, but many organizations have not cataloged their unstructured data and are uncertain about its security and posture management. This note guides cybersecurity leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartner Recommended Reading ...

Analyst(s):   Peer Community Contributor
Premium Research May 2026
... Payers need effective provider network management (PNM) solutions to manage provider networks, contracts and directories to deliver health value to members. Payer CIOs can use this market overview to identify PNM tools that ensure compliance, improve member experience and advance payer-provider relationships ...

Analyst(s):   Connie Salgy   |   Roger Benn   |   Faith Adams
Premium Research Jul 2026
... capabilities with the business/agency executive’s expectations for value. This research shares best practices to successfully initiate business relationship management and shift business/agency IT engagement dynamics. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Christie Struckman   |   Rishi Sood   |   Janelle Hill   |   Vimarsh Bakaya
Research Apr 2026
... dynamic consumption, rising AI costs and decentralized technology spend. This journey guide can help CIOs navigate each step of the strategic cost management journey using relevant Gartner research and insights. Analysis Research Highlights Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Robert Naegle   |   Woojin Choi   |   Bryan Hayes
Premium Research May 2026
... Organizations are prioritizing AI readiness, prompting cloud DBMS providers to enhance generative AI capabilities for automated and self-governing database management. This note guides data and analytics leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview ...

Analyst(s):   Peer Community Contributor
Premium Research Apr 2026
... As business communications expand across messaging tools, personal devices and AI-generated outputs, many records management policies no longer support consistent, defensible records governance. GC can use this template to modernize policies to manage emerging communications and reduce legal risk. When ...

Analyst(s):   Stuart Strome
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