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Research Mar 2023
... technology-centric to solution-oriented. Technology and service providers must support both professional developers and business users to compete in the AI services market. Overview Analysis Product or Portfolio Overview How Alibaba Cloud Competes Product or Portfolio Overview How AWS Competes Product or Portfolio Overview ...

Analyst(s):   Tracy Tsai   |   Rajesh Kandaswamy
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Research Mar 2021
... Access Insights Already a Gartner client? Cloud provider AI services attract a variety of tech providers, from cloud providers to startups joining the market and democratizing AI product offerings worldwide. Technology and service providers should leverage AI services to differentiate their existing products ...

Analyst(s):   Soyeb Barot   |   Tracy Tsai
Research Jan 2021
... Access Insights Already a Gartner client? Competition in the customer analytics market is increasingly coming from providers offering solutions with innovative AI capabilities for advanced sentiment analysis, graph analytics and real-time customer insights. Overview Analysis Product or Portfolio Overview ...

Analyst(s):   Jessica Ekholm   |   Melissa Davis
Research Mar 2020
... Insights Already a Gartner client? Competition for managed network services grows in parallel to enterprises’ uptake of SD-WAN for the network overlay. Market incumbents and disruptors must target the opportunity supporting enterprise business outcomes with secure networking on increasingly flexible networks ...

Analyst(s):   Gaspar Valdivia   |   Ted Corbett
Premium Research Mar 2025
... period, marked by leadership transition and the enduring challenge of legacy debt. CIOs who are new to government can download this Executive FastStart guide to better understand their new environment and set themselves up for success. Gartner Research ...

Analyst(s):   Todd Kimbriel
Premium Research Jan 2024
... Gartner estimates global IT spending in the power and utilities market to increase by 9.6% in 2024 to reach over $213.9 billion in constant U.S. dollars, up from $195.3 billion in 2023. Spending is forecast to see a five-year CAGR of about 10.2%, to reach an estimated $293.5 billion by 2027. Table of ...

Analyst(s):   James Ingham   |   Nicole Foust   |   Rika Narisawa   |   Inna Agamirzian
Premium Research Oct 2025
... digital-first buyers reshaping B2B sales, CSOs must rethink every channel. This research pushes CSOs to rigorously assess effectiveness, cost and volume — guiding smarter channel choices to win and keep customers. Gartner Research ...

Analyst(s):   Muskan Gujral
Premium Research Oct 2025
... This playbook outlines Gartner’s seven hallmarks for intentional organization design. Use the attached presentation to guide executive discussions and apply strategic principles that drive future-ready, enterprisewide transformation. Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Duncan Harris   |   Caroline Hewings
Announcement August 05 2020
... and local governments develop COVID-19 tools. Important but less urgent IT projects, such as enterprise resource planning (ERP) and robotics process automation (RPA), will be delayed to make room for immediate and critical spending in digital workplace support, public health response and economic growth ...
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