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Research Aug 2026
... insights are uniquely positioned to drive growth. Championing organizationwide access to actionable insights fosters C-suite alignment, accelerates go-to-market execution, and positions marketing as the engine of enterprise value. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended ...

Analyst(s):   Nina Maj Fjordvald
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Premium Research Jul 2026
... Fifty-nine percent of customer service teams will pursue agentic AI in the next 12 months. Those exploring the technology will find a fragmented market. Choosing the wrong route risks agent sprawl, vendor lock-in and rising costs. Service leaders should use this note to select the right route for their ...

Analyst(s):   Brett Overbey   |   Kim Hedlin   |   Daniel O'Sullivan
Premium Research Jun 2026
... NaaS-driven SD-WANaaS offering to address inferencing and agentic communications requirements and remain differentiated in a crowded, price-pressured market. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Naresh Singh
Research Jun 2026
... Access Insights Already a Gartner client? Challenging market conditions are stretching managers’ coaching capacity and diluting impact. To improve sales manager productivity, CSOs must deploy precision-based coaching and embed clear decision rules that empower sales managers to focus coaching where highest ...

Analyst(s):   Rachael Buchler
Research Jun 2026
... Access Insights Already a Gartner client? Device shipments will decline in 2026 as memory market volatility drives up costs and extends replacement cycles, leading to shift in vendor strategies. Long-term recovery is expected as memory prices stabilize and on-device AI adoption fuels growth and new use ...

Analyst(s):   Rishi Padhi   |   Namrata Banerjee   |   Divyanshu Singh   |   Rounak Bhattacharyya   |   Ranjit Atwal
Premium Research Jun 2026
... and secure 3x more high-quality deals. The ROI gains to the business can be significant, and the experience can serve as a unique, authentic go-to-market narrative. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ron Burns
Premium Research Jul 2026
... Toolkit: RFP for Selecting an AI Governance Platform is designed to help organizations evaluate and select the most suitable vendor in the emerging market. Leaders responsible for AI should use this template as a starting point to map out their objectives and requirements for selecting an AI governance ...

Analyst(s):   Priya Sundararaman   |   Kurt Schlegel   |   Claire Song
Premium Research Jul 2026
... As AI redefines market dynamics, executive leaders must deliberately choose when to be AI-first. The decision depends on how your competitors will act, and whether you’re willing to make the deliberate investment and operating changes required to compete and build future advantage. Insights at a Glance ...

Analyst(s):   Rita Sallam   |   Johanna Robinson
Research Jun 2026
... go beyond incremental improvements and transform the customer experience to create differentiation in an environment where Amazon continues to take market share from them. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading ...

Analyst(s):   Chap Achen
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