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Premium Research Jul 2025
... performance, governance and resourcing are critical in preventing costly mistakes. Heads of EA can use this research to benchmark their EA operating model, guide and refine EA recommendations, and improve team development through data-driven insights. Action Name Gartner Research ...

Analyst(s):   Lucas Kobat
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Research Oct 2025
... for staffing efficiency metrics on shrinkage, absenteeism, adherence and occupancy. Customer service and support leaders can use these benchmarks to guide their staffing decisions. Overview Data Insights Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Olivia Foster
Premium Research Oct 2025
... Gartner’s Procurement Competencies Survey found that 87% of procurement leaders lack the right talent for future needs. This guide helps CPOs identify leadership gaps, design development solutions, and evaluate or adapt procurement leadership programs. When to Use Directions for Use Gartner Recommended ...

Analyst(s):   Fareen Mehrzai
Premium Research Nov 2025
... CSCOs have a growing need to guide teams in prioritizing high-impact AI use cases for their supply chain operations. Use this workshop template to align innovative ideas with supply chain strategy and goals, channeling investment efficiently and driving measurable value at pace. Gartner Research ...

Analyst(s):   Anshita Mundra   |   Julia von Massow
Premium Research Jul 2025
... This research guides application leaders in preparing their cloud ERP teams for implementation and ongoing operations. It covers four key areas: building team skills, using the project for training, ensuring tool proficiency and enabling effective knowledge transfer. More Detail Gartner Recommended Reading ...

Analyst(s):   Tomas Kienast
Research Jun 2025
... Gartner client? Midsize enterprises face unique challenges in applying IT governance due to limitations in size, scope and resources. This research guides MSE CIOs in choosing an approach tailored to their specific organization. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Remi Gulzar   |   Joseph Provenza
Premium Research Sep 2025
... CHROs must rethink where decisions are made — is HR centralized or decentralized? This 2x2 framework explores four possible HR operating models, guiding CHROs in aligning HR’s structure and AI approach with evolving organizational needs. Overview Conclusion Gartner Recommended Reading Gartner Research ...

Analyst(s):   LJ Justice
Premium Research Jun 2025
... As marketing budgets flatten and executives demand more from marketing, CMOs closely examine their agency spending. This research guides CMOs on how incorporating an early RFI phase can save time and resources while increasing the chances of finding the ideal agency partner. Gartner Research ...

Analyst(s):   Chris Ross   |   Jay Wilson
Premium Research Jul 2025
... The general counsel must guide organizations through rapidly evolving regulatory change, supported by a team capable of meeting new challenges. GC can use this research to assess whether their team has the skills, capabilities and engagement to deliver on expectations. Action Name Gartner Insights Abstract ...

Analyst(s):   Laura Cohn   |   Abbott Martin
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