... and talent attrition increase, field workforce leaders face mounting pressure to boost productivity and profitability. CIOs can use this research to guide the adoption of AI-driven technician support, guidance and oversight to achieve results superior to those of traditional FSM-based approaches. Strategic ...
Analyst(s): Jim Robinson
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... generative AI in the investment services industry against value and feasibility. Investment services CIOs can use this to start strategic conversations to guide investment decisions in this technology. Overview How to Use Use-Case Scoring Breakdown Gartner Recommended Reading Note 1: Scoring Breakdown Explanations ...
... Research Already a Gartner client? CSOs are increasingly pressured to leverage AI in sales, but many fail to maximize its potential. This research guides CSOs in adopting a portfolio strategy for AI investments to foster better strategic alignment, proactive management and higher returns on investment ...
Analyst(s): Wendy Butler-Mafuz | Doug Bushée | Dan Gottlieb | Sandhya Mahadevan
... ever-growing application portfolios, the opportunities for rationalization and modernization can be overwhelming. Heads of enterprise architecture should guide their teams to use business architecture concepts to focus efforts on application portfolio management (APM) activities that will have the highest business ...
... generative AI in power and utilities against value and feasibility. Power and utility CIOs can use this research to start strategic conversations and guide investment decisions in this technology. Overview How to Use Use-Case Scoring Breakdown Gartner Recommended Reading Note 1: Scoring Breakdown Explanations ...
... heads of ERM should assess and report on the opportunities that emerging risks can present. Use these tips for stakeholder conversations — plus, as a guide to the top risks by opportunity in Gartner’s 3Q25 Emerging Risk Report. Insights at a Glance Issue Context Impact Brief Implications Contributors Gartner ...
... Access Research Already a Gartner client? Autonomous I&O tools cut costs and boost efficiency, but staff may lack skills or fear risks. I&O heads must guide teams to safely adopt autonomous tools, drive innovation, and avoid being seen as a cost burden to protect their reputation. Overview Strategic Planning ...
... address visible technical debt in code but overlook the more damaging risks hidden in knowledge, architecture and process gaps. This research offers a guide for identifying and managing hidden systemic debt before it multiplies into catastrophic constraints. Overview Introduction Analysis Gartner Recommended ...
... engagement strategies, CSOs must reposition sellers to create value throughout the purchase journey by helping buyers understand change and proactively guiding buying groups to high-quality deals. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...