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Announcement October 18 2023
... instrumental in developing an AI strategy and story before GenAI becomes part of their IT budgets starting in 2025.” Gartner analysts are discussing the trends that are impacting the IT market during Gartner IT Symposium/Xpo, taking place here through Thursday. Cloud Price Increases Bolster Software and ...
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Premium Research Mar 2026
... security risks and unpredictable behaviors linked to their rise. To explore the potential of AI agents and bring innovative influence strategies to market, marketing needs a secure environment with access to external data and resources, even risky ones. An AI safety zone is a new must-have. Insights at ...

Analyst(s):   Andrew Frank
Research May 2026
... domain-specific intelligence where context and use-case specificity are paramount. Product and innovation leaders must take note of this important market focus and plan accordingly. Overview Strategic Planning Assumption(s) Analysis Background and Context Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Walker Black
Webinar On-Demand
... implementations still require significant human oversight. This webinar will examine the current state of agentic AI in customer service and support, separating market expectations from operational reality. Learn where adoption and business value stand today, why many initiatives struggle to scale, and how leading ...

Analyst(s):   Daniel O'Sullivan   |   Kim Hedlin   |   Ian Elliot
Webinar Nov 19, 2026   Upcoming
... increasingly affect strategy, operations, talent, technology, investments and governance simultaneously. Leaders need a shared understanding of the market shifts shaping the enterprise and the decisions they demand. In this webinar, Mary Mesaglio will introduce the seven strategic AI themes every leader ...

Analyst(s):   Mary Mesaglio
Announcement January 18 2022
... In 2020, within the enterprise application software market, the cloud market became larger than non-cloud market for the first time, due in part to the coronavirus pandemic. By 2025, Gartner expects it to be double the size of the non-cloud market. Cloud is responsible for nearly all of the 11% spending ...
Research Nov 2025
... updates to accounts and other financial records. This research assesses CBS vendors in North America based on their market positions, product strategies and alignment with demand factors. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Corelation CSI Fiserv (DNA) Fiserv (Finxact ...

Analyst(s):   Vittorio D'Orazio   |   Ali Merji
Research Oct 2025
... best fits their target use cases. Assurance leaders can use this research to evaluate the GRC market and determine which tools will most effectively support their holistic enterprise risk management process. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Archer AuditBoard Diligent ...

Analyst(s):   Lexi VerVelde   |   Jie Zhang   |   Joel Backaler   |   Devanshu Mehrotra
Research Sep 2025
... private cloud, as well as edge deployments. The DHI market aims to reduce operational complexity and prove a unified cloud-to-edge management and control plane to simplify workload management and ensure policy enforcement. Strategic Planning Assumption Market Definition/Description Magic Quadrant Vendor Strengths ...

Analyst(s):   Elaine Zhang   |   Tony Harvey   |   Jeffrey Hewitt   |   Dennis Smith   |   Julia Palmer
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