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Research Jun 2020
... Gartner’s “Forecast Analysis: Global Recession Scenario” and associated Forecast Alert publications. Growth in the worldwide public cloud services market will slow to 7.4% in 2020 in U.S. dollars, down from a pre-COVID-19 rate of 16.4%. Overview Forecast Data Summary Forecast Model Summary Influencing ...

Analyst(s):   Fabrizio Biscotti   |   Terilyn Palanca   |   Vanitha Dsilva   |   Bindi Bhullar   |   Neha Gupta   |   Colleen Graham
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Premium Research May 2025
... critical for a thriving digital workplace. This research helps IT leaders responsible for DEX select the right tool vendor. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Almaden ControlUp Flexxible HCLSoftware HP Inc. Ivanti Lakeside Software Liquidware ...

Analyst(s):   Lina Al Dana   |   Dan Wilson   |   Stuart Downes
Premium Research Sep 2025
... ’ needs. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions 8x8 Cisco Dialpad Google GoTo Microsoft RingCentral Sangoma Vonage Wildix Zoom Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner Recommended Reading Evaluation ...

Analyst(s):   Megan Fernandez   |   Rafael Benitez   |   Nitin Narang   |   Pankil Sheth
Research Aug 2025
... Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Absyss Beta Systems Software BMC Broadcom HCLSoftware HONICO Systems IBM JAMS Redwood Software Resolve Rocket Software Stonebranch Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner ...

Analyst(s):   Daniel Betts   |   Chris Saunderson   |   Cameron Haight   |   Hassan Ennaciri
Research Oct 2025
... DEM vendors. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Blue Triangle Catchpoint Checkly Conviva Datadog Dynatrace IBM ip-label ITRS Group ManageEngine New Relic Riverbed SolarWinds Splunk Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner ...

Analyst(s):   Pankaj Prasad   |   Martin Caren   |   D.B. Cummings   |   Padraig Byrne   |   Tanmay Bisht   |   Matt Crossley
Research Nov 2023
... Insights Already a Gartner client? By 2027, spending on AI software will grow to $297.9 billion with a CAGR of 19.1%. Over the next five years, the market growth will accelerate from 17.8% to reach 20.4% in 2027. Generative AI software spend will rise from 8% of AI software in 2023 to 35% by 2027. Overview ...

Analyst(s):   Kevin Quinn   |   Radu Miclaus   |   Alys Woodward   |   Inna Agamirzian   |   Anna Griffen   |   James Ingham
Research Feb 2024
... Access Insights Already a Gartner client? IT spending in large businesses (LB) with 1,000 or more employees in emerging regions will be the fastest-growing segment. LB in emerging Asia/Pacific will see more robust growth with 12.0% CAGR in the 2022-2027 period, compared to a global average of 8.8%. Tab ...

Analyst(s):   Mikako Kitagawa   |   Colleen Graham   |   Grigory Betskov   |   Amit Goyal   |   Rishi Padhi
Research Oct 2023
... Access Insights Already a Gartner client? Midsize and large businesses (250 or more employees) will see a 9.3% CAGR from 2022 through 2027. In the meantime, economic and geopolitical uncertainties will drive reduced spending in the small business segment (below 250 employees) with a slowing CAGR of 7. ...

Analyst(s):   Rishi Padhi   |   Grigory Betskov   |   Amit Goyal   |   Mikako Kitagawa   |   Colleen Graham
Research Oct 2024
... Access Insights Already a Gartner client? Small businesses (<250 employees) will see the slowest growth among all business segments with an 8.8% CAGR compared to 9.2% for all businesses from 2023 through 2028 in constant currency. However, SB in North America will exceed the average with 10.3% driven ...

Analyst(s):   Amit Goyal   |   Rishi Padhi   |   Mikako Kitagawa   |   Grigory Betskov   |   Colleen Graham
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