... quarterly publication featuring the latest insights on leading and managing the sales function. This issue explores how CSOs can drive a strong start to 2025. Gartner Research ...
Analyst(s): Delainey Kirkwood
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... Insights Already a Gartner client? By 2027, spending on AI software will grow to $297.9 billion with a CAGR of 19.1%. Over the next five years, the market growth will accelerate from 17.8% to reach 20.4% in 2027. Generative AI software spend will rise from 8% of AI software in 2023 to 35% by 2027. Overview ...
Analyst(s): Kevin Quinn | Radu Miclaus | Alys Woodward | Inna Agamirzian | Anna Griffen | James Ingham
... users across the organization to create and share metrics and craft narratives that are delivered where they are needed most. This research will help guide their choice of vendor solutions in the analytics and business intelligence space. Overview Strategic Planning Assumptions What You Need to Know Analysis ...
Analyst(s): Christopher Long | Jamie O'Brien | Anirudh Ganeshan | Edgar Macari | Kurt Schlegel
... Access Insights Already a Gartner client? Customer success management platforms use a data- and AI-driven approach to guide customers toward value and monitor their health. Use this research to compare provider capabilities for small to large deployments as well as integrated customer success and service ...
Analyst(s): Michael Maziarka | Maria Marino | Jennifer MacIntosh | Daniel Hawkyard | John Quaglietta
... Access Insights Already a Gartner client? IT spending in large businesses (LB) with 1,000 or more employees in emerging regions will be the fastest-growing segment. LB in emerging Asia/Pacific will see more robust growth with 12.0% CAGR in the 2022-2027 period, compared to a global average of 8.8%. Tab ...
Analyst(s): Mikako Kitagawa | Colleen Graham | Grigory Betskov | Amit Goyal | Rishi Padhi
... Access Insights Already a Gartner client? Midsize and large businesses (250 or more employees) will see a 9.3% CAGR from 2022 through 2027. In the meantime, economic and geopolitical uncertainties will drive reduced spending in the small business segment (below 250 employees) with a slowing CAGR of 7. ...
Analyst(s): Rishi Padhi | Grigory Betskov | Amit Goyal | Mikako Kitagawa | Colleen Graham
... Access Insights Already a Gartner client? Small businesses (<250 employees) will see the slowest growth among all business segments with an 8.8% CAGR compared to 9.2% for all businesses from 2023 through 2028 in constant currency. However, SB in North America will exceed the average with 10.3% driven ...
Analyst(s): Amit Goyal | Rishi Padhi | Mikako Kitagawa | Grigory Betskov | Colleen Graham
... Access Insights Already a Gartner client? Communications technologies must continually evolve to match transformations across digital business landscapes. Technology and service providers must address demand posed by changing cloud, networking, security, cellular connectivity and infrastructure busine ...
Analyst(s): Christian Canales | Sylvain Fabre | Bill Ray | Tim Zimmerman | Nat Smith
... Challenges in orchestrating technologies, people and processes are accelerating demand for IT services to help clients achieve business outcomes. Technology and service providers must assess the impact of these technologies and trends on their business and align with clients to remain competitive. Ov ...
Analyst(s): Ed Anderson | Neil Barton | Brendan Williams | Twiggy Lo | Sid Nag