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Announcement May 20 2024
... Worldwide Public Cloud Services End-User Spending Forecast (Millions of U.S. Dollars) 2023 Spending 2023 Growth (%) 2024 Spending 2024 Growth (%) 2025 Spending 2025 Growth (%) Cloud Application Infrastructure Services (PaaS) 142,934 19.5 172,449 20.6 211,589 22.7 Cloud Application Services (SaaS) 205,998 ...
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Research January 28 2026
... a Culture of Agile Learning to Upskill IT Employees Faster Experts: Jose Ramirez, Graham Waller, Christie Struckman Today’s hypercompetitive labor market has increased the price tag of IT skills, heightening the need for the rapid upskilling of IT employees. Telling employees they need to learn is not ...
Research January 29 2026
... differences between successful high-growth companies and slower-growing companies. Learn how tech CEOs can minimize their time in these stalls and grow their market share faster than their peers. Complete the form to get your free copy. ...
Premium Research Feb 2026
... Anthropic’s Cowork plug‑ins — is disrupting traditional delivery models built on labor and location arbitrage. CIOs and sourcing leaders now face a market that is quickly transitioning toward outcome‑driven, AI‑orchestrated services, prompting new risks, pricing norms, vendor‑stability concerns, and governance ...

Analyst(s):   Sundar Viswanathan   |   DD Mishra   |   Avinash Dev Nagumanthri   |   Alan Stanley
Research Jan 2026
... Access Insights Already a Gartner client? Many vendors across many markets offer intelligent document processing, making it very difficult to establish a shortlist for diligent consideration. Application leaders are advised to issue an RFI based on seven open-ended questions as the prelude to an RFP ...

Analyst(s):   Sachin Joshi   |   Stephen Emmott
Research Jan 2026
... client? Unique brand differentiators are fundamental to strong brand positioning. When done well, they help organizations own a unique space in their markets and in their target audiences’ minds. Use this research to identify and activate relevant and credible differentiators for your brand. Insights at ...

Analyst(s):   Alex De Fursac Gash
Research Jan 2026
... Gartner client? Services companies must reinvent their business models to deliver AI services or risk upward of 50% of their revenue in a fast-growing market. Tech CEOs must leverage six key trends drawn from global service giants already reshaping the future of how services companies must operate. Insights ...

Analyst(s):   Don Ribar   |   Scott Frederick
Research Jan 2026
... Access Insights Already a Gartner client? For tech services leaders, old-school account growth can’t keep pace with complexity in the market. Those who harness AI to unlock reimagined opportunities with personalized connection to stakeholders will win. Embrace the disruption — drive 20% to 30% growth ...

Analyst(s):   Jennifer Barry
Webinar Dec 3, 2026   Upcoming
... CHROs are looking to strengthen culture in ways that support business priorities, engage employees and differentiate their organizations in the talent market. The challenge is ensuring that cultural values remain relevant as work, employee expectations and organizational needs evolve. This case study examines ...

Analyst(s):   Keyia Burton
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