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Research Oct 2025
... becoming “Client Zero,” tech service leaders authentically demonstrate innovation and accountability, setting their organizations apart in an evolving market. Discover how internal adoption of AI and transparent transformation drives credibility, loyalty, and sustained growth. Insights at a Glance Impact ...

Analyst(s):   Danny Ryan
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Research Oct 2025
... Access Insights Already a Gartner client? Tech services leaders who fail to act as AI changes the services market put their practices on course for elimination as leaders in services organizations reorganize their businesses to achieve growth ambitions. Instead, they must create new AI-driven scenarios ...

Analyst(s):   Eric Goodness   |   Katie Gove   |   Chrissy Healey
Premium Research Oct 2025
... A well-architected talent strategy is not just a response to immediate labor market challenges — it’s a long-term investment that fortifies the supply chain against future disruptions. CSCOs can use this research to establish a strong strategy and secure a long-term competitive advantage. Insights at ...

Analyst(s):   Dana Stiffler   |   Veronica De Homersley   |   Mel Mohamednur   |   Danielle Torgerson
... Treating RPA as a Legacy IT Deployment Is Causing Challenges for Finance Teams Robotic process automation (RPA) will be commonplace in finance departments by 2020, but implementations are likely to encounter failures at three key stages, according to Gartner, Inc. “Unlike many new technologies, RPA has the ...
Conference Highlight February 26 2024
... between them; decision intelligence is how to start to better understand the intuition of the readers.” Finance Transformation Strategy Consulting Market Guide Presented by Geraldine Garaud, Senior Director Analyst, Gartner CFOs often seek out consultancy to plan strategies and roadmaps across many different ...
Webinar On-Demand
... IT function, aligning with the CIO’s digital objectives is crucial. Join this complimentary Gartner software engineering webinar as a Gartner expert guides software engineering leaders in tailoring their leadership approach to align with CIO digital objectives that drive business value. You will learn ...

Analyst(s):   Akis Sklavounakis
Webinar On-Demand
... AI engineering creates a coherent enterprise development and operational system for AI. Join this complimentary Gartner webinar as a Gartner expert guides you through designing a capability-focused architecture that integrates tools for continuous AI delivery and the creation of AI factories. You will ...

Analyst(s):   Soyeb Barot
Research Dec 2020
... Access Insights Already a Gartner client? The impact of COVID-19 has been significant on the mobile phone market with an expected decline of 13.2% in units in 2020. In 2021, the market will see a good recovery of 9.4%. Table of Contents List of Tables Overview Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Ranjit Atwal   |   Mikako Kitagawa   |   Annette Zimmermann   |   Anshul Gupta   |   Tuong Nguyen   |   Rishi Padhi   |   Roberta Cozza   |   Namrata Banerjee   |   CK Lu   |   Annette Jump
Research Aug 2024
... through 2028 and cross $780 billion by 2028 in current U.S. dollars. DBMS, CPaaS and security software will continue to be the top three fastest-growing markets over the forecast period. Overview Forecast Data Summary Forecast Model Summary Influencing Factors and Assumptions Gartner Recommended Reading Gartner ...

Analyst(s):   Nicholas Carter   |   Sharat Menon   |   Robin Schumacher   |   Arunasree Cheparthi   |   John Harrell   |   Lisa Unden-Farboud   |   Brandon Medford   |   Colin Fletcher
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