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Research Jun 2020
... pandemic response, recover and renew phases. This video explains how governments can use Gartner’s Postpandemic Planning Framework to structure and guide their plans. Overview Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Dean Lacheca
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Research Jan 2020
... companies are being driven to new operating and business models with enterprise digital competency as the foundation. CIOs can use our research to guide and inspire successful innovation and transformation. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Insights Abstract ...

Analyst(s):   Simon Cushing
Premium Research Jun 2022
... drive the technologies needed to create a customer technology platform. Application leaders supporting customer service can use this research as a guide to align their solutions with their enterprisewide CTP. More Detail Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Pri Rathnayake
Premium Research Jan 2023
... disruption continues. Widespread automation of workflows across organizational boundaries is an increasing priority. CIOs can use this research to guide automation strategy. Overview What You Need to Know Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rich McAvey   |   Simon Cushing
Research Feb 2021
... service organizations must overcome the numerous dilemmas amplified by COVID-19 that are stifling their customer experience ambitions. Our research will guide organizations’ strategic thinking and help them select, implement and operate customer service technologies. Scope Analysis Topics Suggested First Steps ...

Analyst(s):   Pri Rathnayake   |   Brian Manusama   |   Nadine LeBlanc   |   Jim Robinson   |   Jim Davies   |   Drew Kraus   |   Steve Blood
Premium Research Dec 2024
... Coordinating and reconciling systems with their varied structures and methodology is challenging while trying to reduce costs. This research guides data and analytics leaders in delivering a logical data warehouse architecture that promises to support their current and upcoming D&A use cases. Overview ...

Analyst(s):   Henry Cook   |   Masud Miraz
Premium Research Apr 2024
... retention risks, resource needs and talent mobility interests. This research suggests topics and themes leaders can add to engagement surveys or use to guide pulse surveys on specific issues. Gartner Recommended Reading Gartner Research ...

Analyst(s):   Human Resources Research Team
Research Feb 2025
... Access Research Already a Gartner client? The CCEO plays a leading role in guiding organizations through the threat landscape by implementing strong third-party cybersecurity compliance standards and by establishing well-defined roles for collaboration among compliance teams, cybersecurity leaders and ...

Analyst(s):   David Martens
Premium Research Jan 2024
... Identity and access management supports identity-first security strategies and governs access to distributed IT environments. This initiative will guide security and risk management technical professionals as they modernize IAM to be more secure, easy-to-use, integrated, resilient and manageable. Scope ...

Analyst(s):   Erik Wahlstrom
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