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Research Sep 2023
... Access Insights Already a Gartner client? The worldwide IT services market is forecast to grow by 10.4% in U.S. dollars in 2024 (8.9% in constant currency). This growth is being driven by enterprises investing in organizational efficiency and optimization projects to stay resilient during this period ...

Analyst(s):   Colleen Graham   |   Scott Frederick   |   Ed Anderson   |   Katie Gove   |   Robert Brown   |   Grigory Betskov   |   Eric Cheung   |   Chrissy Healey   |   Tom Coshow   |   Sid Nag   |   Gaspar Valdivia   |   Hardeep Singh   |   Fabio Di Capua   |   Brendan Williams   |   Ben Fieselmann   |   Cathy Tornbohm   |   Christine Tenneson   |   Rene Buest   |   David Ackerman   |   Neha Sethi   |   Srujan Akurathi   |   Misako Sawai   |   Brandon Medford
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Blog Post February 20 2026
... spirits globally. Historically, the company relied on disconnected systems and experience-based processes that struggled to keep up with fast-moving markets, leading to inefficiencies in managing this massive inventory. The Solution: Diageo introduced the Spirits Intelligence Platform (SIP), a smart ecosystem ...
Announcement May 11 2020
... increase in RPA, Cloud, and Advanced Analytics An interesting anomaly to this picture of broad-based cuts was around specific technologies which CFOs believed may drive cost optimization. The Gartner survey showed that 24% of finance executives anticipate more spending on robotic process automation (RPA), 20% ...
Announcement May 21 2020
... of U.S. Healthcare Providers Will Invest in RPA in the Next Three Years The Need to Optimize Overall Costs and Scarce Resources During COVID-19 is Accelerating Adoption of RPA Half of U.S. healthcare providers will invest in robotic process automation (RPA) in the next three years, up from 5% today, ...
Announcement February 25 2021
... throw small investments at. The time is now, and CFOs need to act swiftly,” said Mr. Garvey. Advanced data analytics, data storage, and robotic process automation (RPA) were all likely areas for investment in the next three years, while artificial intelligence (AI) and blockchain were less common responses ...
Announcement September 08 2021
... have fallen into the trap of overusing a single technology tool — robotic process automation (RPA) — but they are discovering that RPA cannot be scaled to automate a large proportion of finance processes. “CFOs must understand that RPA is just one part of the hyperautomation toolbox which also includes ...
Premium Research Aug 2024
... Vendors are refining their go-to-market strategies to capitalize on software factory opportunities. This research provides insights for product leaders to assess growth opportunities relevant to software factories. More Detail Gartner Research ...

Analyst(s):   Michael McFerron   |   Daniel Snyder
Premium Research Feb 2024
... This research provides industry fundamentals and informs product and go-to-market strategies for product leaders who want to enter or expand a new product or service in the insurance industry. Gartner Research ...

Analyst(s):   James Ingham
Podcast December 02 2025
... effects aren’t enough to drive true disruption How shockwaves emerge and the three levels of impact to watch What it takes to move from cost savings to market-changing innovation Why only 1 in 50 organizations succeed in creating disruption Dig Deeper Learn more about AI shockwaves Register to watch the full ...
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