... negotiate IT service deals that meet IT and business requirements. Use this Tool to review and compare your SLAs with the most common service levels in the market. When to Use Gartner Recommended Reading Gartner Research ...
Analyst(s): Danellie Young | Shubham Rathore | Stephen White | Sundar Viswanathan | Mark Ray | DD Mishra | Biswajit Maity | Randy Blondeau | Katja Ruud | Christopher Wiles
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... acquisition. This interactive tool lets product leaders explore business buyers’ preferred software purchase approaches to help refine their go-to-market tactics in response to evolving acquisition approaches. Data Insights Directions for Use About This Research Recommended by the Authors Gartner Research ...
... Selecting the right tech vendor can be challenging for legal leaders due to complex and overlapping market offerings. Use this toolkit to develop an RFP to conduct a structured vendor comparison, and then evaluate and select suitable e-billing and matter management technology solutions. When to Use ...
... Access Research Already a Gartner client? To meet evolving customer and market demands, sales leaders focus on upskilling sellers, leveraging technology and encouraging collaboration, which leaves sellers feeling overwhelmed. CSOs should use this research to understand the state of the B2B sales force ...
... The $420 billion CX services market is growing at an 18.5% CAGR and converging as diverse competitors vie for share. Success for tech services leaders hinges on an ability to blend expertise and technology, deliver composable solutions, and drive CX outcomes that foster lasting client relationships. ...
Analyst(s): Mohit Khemka | Scott Frederick | Tom Coshow
... pressure to adapt capabilities amid complexity. This research identifies how capability models that align objectives, improve collaboration and adapt to market dynamics can be used to develop a forward-looking plan that enables success. Overview Strategic Planning Assumption Introduction Analysis Contributors ...
... Product marketers struggle to maintain a consistent messaging strategy across various users in go-to-market teams. Develop and deploy a messaging playbook as a vital tool for enabling the whole organization to maintain a consistent narrative for each of the offerings in customer-facing engagements. ...
... Selecting the right DOM system is becoming more complicated as vendors add more features, provide increased customization and serve new markets. This research gives supply chain technology leaders guidance to ensure a successful DOM selection that fits their order promising and fulfillment vision. Overview ...
... The scope of EAM is expanding to include strategic decision support capabilities, like predictive maintenance in APM. While APM remains a separate market for now, product leaders need to position this functionality in their overall EAM offerings through development, acquisitions or partnerships. Overview ...