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Premium Research Aug 2025
... 2Q25 there was a business pause in net-new spending in some tech markets due to economic and geopolitical uncertainty, but AI and generative AI initiatives continue to drive growth. IT spending is projected to reach $4.2 trillion in 2025, growing 9.7% over 2024 spending levels. Overview Forecast Data ...

Analyst(s):   Marlena Brown   |   James Ingham   |   Deborah Neitz Daily   |   Tom Nolan   |   Sandeep Unni   |   George Sellner   |   Debbie Buckland   |   Simon Cushing   |   Rishi Sood   |   Chris Regan   |   Daniel Snyder   |   Peter Kjeldsen   |   Shivani Palepu   |   Nicole Foust   |   Gregor Petri   |   Arjun Boparai   |   Alexander Hoeppe   |   Pankaj Verma   |   Marc Halpern   |   Jonathan Rivera   |   Jeff Casey   |   Inna Agamirzian
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... Beginning January 2025, Bettina will serve as an EU Climate Pact Ambassador in a volunteer capacity. Ms. Tratz-Ryan joined Gartner with the acquisition of Northern Business Information (NBI). At NBI, she was responsible for the European residential broadband equipment and services market. Prior to joining ...
Research Aug 2026
... successful business continuity management, but many don’t know how to support their organization’s business continuity management program. This journey guide provides guidance on how chief information security officers and cybersecurity leaders can work with their organization’s business continuity management ...

Analyst(s):   Erin Ferguson   |   Phillip Shattan   |   Chiara Girardi
Premium Research Jul 2026
... Accelerated demand for custom software development requires a well-defined sourcing strategy. Sourcing, procurement and vendor management leaders must use the attached presentation to create a clear sourcing strategy and make informed decisions to optimize supplier selection and outcomes. Gartner Rec ...

Analyst(s):   Jaideep Thyagarajan   |   Nathan Davie   |   Luis Pinto   |   Ryan McKinney
Research Aug 2026
... Access Insights Already a Gartner client? Out-of-band communication platforms are essential for incident response and business continuity, but vendor capabilities widely vary. This research will help you determine what kind of out-of-band platform is best for you and provide a representative list of v ...

Analyst(s):   Phillip Shattan   |   Wayne Hankins
Research Sep 2026
... Access Insights Already a Gartner client? Scaling isolated agentic systems without strategic alignment converts them from value centers into cost and risk centers. Well-designed agentic systems have seven core characteristics: decoupled execution/control, automated circuit breakers, human accountabili ...

Analyst(s):   Philip Allega   |   Andrei Razvan Sachelarescu
Premium Research Jul 2026
... As demand for AI agents rises, most organizations lack a clear model for managing agent usage. Today, responsibility for agent behavior is often pushed onto individual employees. CIOs must build consensus for agent management, define the responsibilities it entails, and decide where those responsibi ...

Analyst(s):   Meghna Joshi   |   Beleah Kollue   |   Alicia Mullery   |   Meaghan Kelly
Premium Research Oct 2026
... 2027 will be another transformative year for organizations as they incorporate AI and agents into their work. Software engineers must adopt techniques and approaches that originated in risk-tolerant startups and adapt them for use in risk-averse enterprise environments. Overview Software and AI Engine ...

Analyst(s):   Paige Kirk   |   Danny Brian   |   Peter Hyde   |   Roy Triesscheijn   |   Erin Khoo   |   Sushant Singhal   |   Bill Holz   |   Johnny Walters   |   Matt Brasier
Premium Research Oct 2026
... To mitigate the risks and maximize the value of agentic AI, software architects must renew strong foundations like robust API management, modular application design and documentation. These core practices are essential for building value-driven, effective AI solutions. Overview Software Architecture a ...

Analyst(s):   Kyle Davis   |   Harprit Singh   |   Kevin Matheny   |   Matt Brasier   |   Richard Watson   |   Steve Deng   |   Gary Olliffe
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