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Premium Research May 2026
... Business orchestration and automation technologies (BOAT) originated as unified automation platforms for workflows, integrations, bots, APIs, and human tasks. As AI agents become embedded in enterprise processes, BOAT platforms are evolving into the control plane for agentic automation at scale. Insi ...

Analyst(s):   Saikat Ray
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Premium Research May 2026
... In 1Q26, hiring continued to slow while top talent showed reluctance to change jobs. CHROs and their teams must adapt their talent strategy to macroeconomic and business strategy shifts, candidates’ desire for AI skills development and changing perceptions of AI interview technologies. Insights at a ...

Analyst(s):   Jamie Kohn   |   Swagatam Basu
Research Nov 2025
... Vendors that enhance their solutions with intent-based analysis will gain a competitive advantage. Overview Strategic Planning Assumption Introduction Market Trend Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Christian Canales   |   Gurjyot Uppal
Research Jun 2026
... 1Q26, the devices market contracted as smartphone sales dropped, impacted by “memflation” and delayed upgrades. Meanwhile, PC shipments rose as enterprises accelerated purchases ahead of further price hikes, driven by a Windows 11 refresh and demand for AI PCs. Insights at a Glance Market Share Momentum ...

Analyst(s):   Divyanshu Singh   |   Namrata Banerjee   |   Rounak Bhattacharyya   |   Rishi Padhi
Premium Research Jan 2025
... technical professionals security technology and infrastructure initiative will guide security and risk management technical professionals as they implement practices and solutions to protect their organizations’ critical assets in 2025 and beyond. Scope Analysis Topics Suggested First Steps Essential Reading ...

Analyst(s):   William Dupre
Research March 02 2026
... Guide to R&D Technology Roadmapping Models Determine the right model to translate your R&D technology strategy into an effective R&D technology roadmap To ensure an R&D technology roadmap clearly communicates technology strategy and informs critical decisions, R&D leaders need to reflect on the options ...
Premium Research Feb 2020
... As organizations seek to increase process efficiency and quality through robotic process automation (RPA), they struggle to identify the most suitable use cases. Application leaders can help business partners identify RPA opportunities by highlighting key process types and providing examples. Recommended ...

Analyst(s):   Applications Research Team
Article September 08 2025
... business leverages self-improving, adaptable technologies to make decisions, take action and generate new value in markets where machine customers are prevalent. According to Gartner’s 2025 CEO and Senior Business Executive Survey, 29% of CEOs are working on a strategy to engage with machine customers ...
Research Aug 2024
... The AIM software market grew by 12.4% to $56.5 billion in 2023. Process mining, iPaaS, RPA and low-code hpaPaaS were the fastest-growing segments. In terms of revenue share, Salesforce, IBM and Oracle continued to be the top three vendors. Overview Market Share Data Overall Market Segment Performance ...

Analyst(s):   Kelli Smith   |   Harshita Chibber   |   Nicholas Carter   |   Varsha Mehta   |   Keith Guttridge
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