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Research May 2026
... Access Insights Already a Gartner client? Asset-intensive organizations that fail to effectively use asset performance management will not achieve required asset availability, putting operations, safety, and business outcomes at risk. This research outlines how CIOs use APM to drive reliability and av ...

Analyst(s):   Nicole Foust   |   Kristian Steenstrup
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Research May 2026
... Access Insights Already a Gartner client? Agentic AI is increasingly being used in organizations to improve efficiency and productivity. Technical professionals must leverage Gartner’s guidance to plan, assess, design, select and operate agentic AI solutions. Analysis Research Highlights Gartner Recommen ...

Analyst(s):   William Dupre   |   Georgia O'Callaghan   |   Dennis Xu   |   Ventse Derzhitski   |   Kevin Matheny   |   Nat Krishnan   |   Matt Brasier   |   Joe Antelmi   |   Simon Richard   |   Chris Jackson   |   Lydia Ferguson
Research Jun 2026
... Access Insights Already a Gartner client? Continuous improvement in IT is essential as AI increases pressure to enhance throughput, support and value. CIOs must build a culture where improving work is expected, surfacing issues is safe, and addressing everyday friction is actively encouraged. Insights ...

Analyst(s):   Vishnu Kumar   |   Neil Osmond
Premium Research Jul 2026
... Driven by productivity and resilience promise, agentic AI for I&O has fast emerged as a critical focus area, moving into active enterprise pilots. Heads of I&O must partner with cross-functional stakeholders to select the right AI agent management platform to enforce rules, manage risk and maintain ...

Analyst(s):   Chandra Mukhyala
Premium Research Jun 2026
... Many organizations lack the governance to ensure backup operations are reliable, auditable, and defensible during crises. This research offers infrastructure architects and their leaders a framework for creating three essential documents: a policy, a process document, and operational procedures with ...

Analyst(s):   Stanton Cole
Premium Research Jun 2026
... High-performing teams are the operating model for an AI-driven, more autonomous future. This workshop equips CIOs and executive leaders to embed the culture, behaviors, and leadership practices required for sustained high performance. When to Use Directions for Use Gartner Recommended Reading Gartner In ...

Analyst(s):   Matthew Colletti   |   Madelin Santana
Research Jul 2026
... Access Insights Already a Gartner client? Organizations advancing zero-trust programs face gaps as AI adoption grows. Integrating AI use cases strengthens identity, access, and application security, improving visibility and control over AI systems and enabling capabilities to address emerging risks an ...

Analyst(s):   Wayne Hankins   |   Niyati Daftary   |   Craig Porter   |   Charanpal Bhogal
Research May 2026
... Access Insights Already a Gartner client? Attackers exploit exposures faster than teams can respond. Exposure data mobilization via CTEM prioritizes fixes by exploitability and business impact, shrinking exposure windows and boosting SOC performance. Agentic AI will help once data, integrations, contr ...

Analyst(s):   Mitchell Schneider   |   Jonathan Nunez
Premium Research Jun 2026
... Salesforce frequently updates its broad portfolio of products. Proficiency in Salesforce’s pricing and packaging enables optimal negotiation outcomes. Sourcing and procurement leaders should leverage this research to enable cost and risk optimization in Salesforce contract negotiations. Insights at a ...

Analyst(s):   Matthew Higgins   |   Rebecca Martin
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