... Gartner First Takes Fresh insights on emerging trends This research gathers high-level, comparable information on Amazon’s agentic AI strategy, platform capabilities, security posture, and integration approach. Enterprise applications leaders can evaluate seven key factors to assess the strategic fit ...
Analyst(s): Patrick Connaughton | Jim Hare | Justin Tung
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... Access Insights Already a Gartner client? In 2024, the enterprise SaaS market expanded by 16.7%, reaching $218.5 billion, with CRM accounting for 51.4% of the revenue. Microsoft, Salesforce and SAP led the market with the highest shares, demonstrating their capacity for adaptation and innovation in the ...
Analyst(s): Chris Pang | Mudit Sharma | Akshita Joshi | Kanchi Bindal | Julian Poulter | Balaji Abbabatulla
... After three years of shipper-favorable conditions, the U.S. truckload market is signaling tightening. Carrier exits, rising operating costs, and increasing volatility are creating conditions that will shift leverage away from shippers and back toward carriers. The next 12 months will be challenging. ...
... Access Insights Already a Gartner client? The worldwide services market is forecast to grow by 9.4% in U.S. dollars in 2025 (8.1% in constant currency) and will reach $2.33 trillion in 2028. The services market continues to be characterized by cautious spending, uncertainty in the macroeconomy and higher ...
Analyst(s): Cathy Tornbohm | Ed Anderson | Chrissy Healey | Robert Brown | Srujan Akurathi | Anupama . | Katie Gove | Scott Frederick | Brendan Williams | Tom Coshow | Grigory Betskov | Neha Sethi | Mohit Khemka | Christine Tenneson | Gaspar Valdivia | Misako Sawai | Colleen Graham | Rene Buest | Fabio Di Capua | Eric Cheung | Sid Nag | Hardeep Singh | Ben Fieselmann | David Ackerman
... Access Insights Already a Gartner client? AI Factories are a key factor in AWS’ position in the distributed AI cloud market. Other providers should similarly recognize and address the surge in sovereign-grade demand and enable the orchestration of domain-specific AI across distributed locations or miss ...
... Access Insights Already a Gartner client? Market boundaries in tech services are dissolving as hyperscalers, AI-native firms, and clients themselves compete for the same value. Providers that do not reposition themselves in this converged ecosystem risk being disintermediated, displaced, or rendered ...
Analyst(s): Chrissy Healey | Matthew Goldman | Ted Chamberlin
... Already a Gartner client? Gartner Forecasts provide five-year growth estimates for over 500 IT market segments. Our methodology uses market models to identify dynamics that affect spending levels and market evolution. Technology and service providers should use this data to identify growth opportunities ...
... revising its coverage for hosting services in North America. Magic Quadrants in this market will be replaced by future MarketGuides and other supporting research, as well as client inquiry services, as we focus on guiding IT leaders in selection, implementation and usage. Analysis Gartner Recommended Reading ...
... should watch these vendors for product innovation and market fit across all company sizes. We also selected a vendor pioneering DevOps tooling for CRM AI agents. Overview Strategic Planning Assumptions Analysis Gartner Recommended Reading Note 1: CRM Market Note 2: Gartner Forecast Assumption Gartner Insights ...
Analyst(s): Aditya Sawant | Ilona Hansen | Simon Whight | Francesco Vicchi | Julian Poulter | Olive Huang