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Premium Research Apr 2025
... Organizations struggle to derive actionable outcomes from customer journey mapping workshops due to differing views on customer needs across functions. CMOs should use this research to lead workshops that enhance collaboration, capture precise customer insights and drive impactful CX improvements. Ov ...

Analyst(s):   Ankita Soni
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Premium Research Aug 2025
... CMOs tasked with merging the marketing and communications functions often struggle with transformation complexities like collaboration drag and strategic dysfunction. This research provides best practices for effectively integrating while ensuring operational efficiency, strategic alignment and redu ...

Analyst(s):   Aprill Baughns
Premium Research Jul 2025
... HRBPs bridge employee experience and business outcomes, translating enterprise priorities into action and making EVP feel relevant amid constant change. This toolkit offers step-by-step guidance for HRBPs to integrate EVP into key touchpoints, sustaining engagement and driving business performance. W ...

Analyst(s):   Kirti Singhal
Premium Research Jul 2025
... Supply chain planning is growing in process volume and complexity, causing cognitive overload and lower productivity. SCP leaders can use Gartner’s designed simplicity framework from this research to refresh processes and create effective, streamlined business workflows. Overview Steps Review Your Perf ...

Analyst(s):   D.V.S.S.D Deepika
Premium Research Jun 2025
... As organizations expand digitalization efforts and the volume of IT risks continues to grow, chief audit executives must provide assurance over essential IT processes, controls and risks. CAEs can use this research collection to identify common IT and cybersecurity audit risks and audit activities. A ...

Analyst(s):   Audit Research Team
Research Sep 2025
... Access Research Already a Gartner client? Strong CIO leadership is essential for M&A success. These insights help global CIOs prepare early, lead IT integration, and select scalable strategies to unlock cost and revenue synergies across regions and business units. When to Use Directions for Use Gartner R ...

Analyst(s):   Kevin Bowling
Premium Research Jun 2025
... To remain effective, compliance programs must adapt swiftly to changing expectations. This roundup equips CCEOs with Gartner’s insights and tools to prioritize investments, enhance risk monitoring and foster a speak-up culture, ensuring their compliance programs remain adaptable and future-ready. Ana ...

Analyst(s):   Legal and Compliance Research Team
Premium Research Oct 2025
... In 2026, organizations must maximize business value while accelerating AI and analytics implementations. To achieve this, data and analytics technical professionals should utilize all available data, design modular and flexible architectures, and implement robust governance to ensure trust. Overview A ...

Analyst(s):   Wilco van Ginkel   |   Christopher Long   |   Maryam Hassanlou   |   Cuneyd Kaya   |   Zain Khan   |   Sumit Agarwal   |   Raúl Arrabales   |   Georgia O'Callaghan
Premium Research Oct 2025
... Generative AI is rapidly changing the enterprise application landscape. To succeed in 2026, application architects must continue enhancing their data strategy, integration capabilities, application security, and team structures to optimize licensing and costs. Overview CRM and ERP Application Trends Ga ...

Analyst(s):   Larry Cannell   |   Ann Paul   |   Aditya Sawant   |   Simon Whight   |   Mike Levisay
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