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Research Feb 2026
... Access Insights Already a Gartner client? AI is restructuring the high tech industry. Recent movements in high-tech market valuations suggest an evolution of the value of hightech moving from one based on IT principles to new AI principles Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mark McDonald
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Premium Research Aug 2025
... perceptions for what constitutes a low-effort experience. These insights help customer service and support leaders understand what low effort means in 2025 and how to evolve their strategy beyond service channels. Overview What You Need to Know Gartner Research ...

Analyst(s):   Jeffrey Schott   |   Daniel O'Sullivan   |   Patrick Quinlan   |   Melissa Fletcher   |   Keith McIntosh
Research May 2025
... Access Research Already a Gartner client? CHROs can use this research to support five CEO strategic priorities for 2025 to 2026: growth through geographic expansion; business and operating model agility; new, compelling customer value propositions; disciplined risk management and realigned talent, management ...

Analyst(s):   Alexander Kirss
Research Apr 2025
... and optimizing costs. Insights from our Legal Budget & Efficiency Benchmark will help GCs make informed, strategic spending and staffing decisions in 2025 to scale legal services. Overview Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Legal and Compliance Research Team
Research May 2025
... Access Research Already a Gartner client? Without the needed AI skills, organizations’ AI initiatives risk failure. CIOs must foster continuous learning in the AI era and implement outcome-driven AI literacy programs. This approach iteratively builds an AI-ready workforce capable of realizing AI-enabl ...

Analyst(s):   Miles Gibson   |   Scott Clendaniel   |   Graham Waller   |   Mbula Schoen   |   Jose Ramirez   |   Alan D. Duncan   |   Donna Medeiros   |   Pieter den Hamer
Premium Research Aug 2025
... Talent management leaders are increasingly prioritizing leader development, succession planning, talent management and the operating model. Use this research to hone your strategy with people analytics to better understand your capabilities and the approaches needed to address these priorities. Overv ...

Analyst(s):   Kevin Gehl
Premium Research May 2025
... Financial services leaders are investing in generative AI, but navigating its adoption remains challenging. This research draws parallels with historic adoptions of technology to identify four different approaches to GenAI to help leaders determine how to evolve their AI strategy. Overview Why This Ma ...

Analyst(s):   Kristy Waterhouse   |   Van To
Premium Research May 2025
... Heads of enterprise architecture should use this research to make enterprise data more usable by clarifying their roles in and adopting new collaborative approaches to information architecture. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Auria Asadsangabi
Research Jun 2025
... Access Research Already a Gartner client? Determining whether to run I&O workloads on public cloud, hosting, colocation, edge or on-premises is a frequent challenge for heads of I&O and their teams in a hybrid world. Use the insights in this tool to develop successful workload placement strategies uni ...

Analyst(s):   Owen Marino   |   Ajeeta Malhotra   |   Melanie Freeze   |   Amol Nadkarni   |   Henrique Cecci
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