... operational management positions within retail and service organizations. Which markets or customer segments to enter or exit Determine when and how best to pursue markets Evaluate offerings, strategies, market position and market messages Assess effectiveness of current or planned marketing campaigns Identify ...
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... Gartner Customer Service & Support Connect Highlights Explore the top insights from key sessions from the 2025 Customer Service and Support Connect in Denver, CO. Discover top highlights from the 2025 Gartner Customer Service and Support Connect, where service and support leaders gathered to explore successful ...
... estimates for over 500 IT market segments. Our methodology uses market models to identify dynamics that affect spending levels and market evolution. Technology and service providers should use this data to identify growth opportunities. Analysis Gartner Recommended Reading Note 1: Market Definitions and Methodology ...
Analyst(s): TSP Quantitative Innovation Research Team
... almost every aspect of our daily lives, from guiding our decisions, to automating our activities, to altering the reality we experience. Every year, Gartner identifies the top 10 strategic trends with a high potential for impact on people, industries and IT markets while also creating potential disruptions ...
... risks to their organization’s growth performance in 2025. They name accelerated inflation (52%) and insufficient organic growth opportunities (50%) among their top performance risks as concerns about constrained supply of inputs and potential foreign market access restrictions take hold. Three Strategies ...
... Access Insights Already a Gartner client? Global enterprise IT spending in the banking and investment services market is forecast to increase by 9.6% in 2026 to $857.8 billion. Spending is expected to see a constant currency five-year CAGR of 8.8% to reach an estimated $1.1 trillion by 2029. Overview ...
Analyst(s): Jeff Casey | Debbie Buckland | Inna Agamirzian
... Access Insights Already a Gartner client? Spending on database management software with embedded generative AI capabilities will grow from $65 billion in 2025 to $218 billion by 2028. During this period, AI will evolve the database into a more autonomous and conversational answer engine that better supports ...
Analyst(s): Arunasree Cheparthi | Robin Schumacher
... 2025 Gartner Marketing & Communications Awards Reputation Management Excellence The 2025 winner for Reputation Management Excellence is Telkomsel for their Telkomsel Sambungkan Senyuman campaign. Telkomsel launched programs like the Super Seru School Donation and Shoe Donation for Papua Students to connect ...
... Gartner First Takes Fresh insights on emerging trends Arm’s expansion to directly design and sell server processor chips is disrupting the AI infrastructure ecosystem. The new Arm AGI CPU will drastically increase Arm’s TAM, threaten x86 competition, and bring risks as well as strategic options for se ...
Analyst(s): Warren Peng | Jon Erensen | Daniel Bowers | Gaurav Gupta