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Premium Research May 2025
... Four distinct commercial buyer personas exist (small, midsize enterprise, enterprise and industrial) that product leaders must know, as the product requirements can be dramatically different for each. This research summarizes their distinct characteristics and recommends how to approach them effecti ...

Analyst(s):   Dennis Stevens
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Premium Research May 2025
... The C-suite must embed agentic AI advisors to accelerate decision making in uncertain times, avoid bias, gain real-time insights and not rely on gut feeling. AI is a personal accelerator, helping tech CEOs preserve vision and ethics, increase valuation and outperform rivals in the AI race. Overview St ...

Analyst(s):   Patrick Stakenas   |   Sabine Zimmerhansl
Research Aug 2025
... Access Research Already a Gartner client? AI agents are collapsing software and service categories by shifting transactional value from technology and labor to outcomes. Outcome-as-Agentic-Solution concentrates power and margin in the execution layer, creating both risks for incumbents and opportuniti ...

Analyst(s):   Adam Woodyer   |   Vuk Janosevic
Premium Research Jun 2025
... Intelligence is a foundational shift shaping the next multi-trillion-dollar technology companies. We are entering a supercycle of business and technology growth. Leaders playing by past rules in a new intelligence game will not win. Overview Analysis Conclusion Gartner Recommended Reading Gartner Researc ...

Analyst(s):   Mark McDonald
Premium Research Jun 2025
... With 80% of webinar attendees experimenting or piloting agentic AI, tech services leaders must capitalize on this trend to enhance their offerings and approaches. By aligning deployment strategies, timing, targeted departments and budget plans, they can seize opportunities. Failing to move now will ...

Analyst(s):   Frances Karamouzis   |   Tom Coshow
Premium Research Jun 2025
... The future of conversational AI platform success depends upon the implementation of generative AI technology as a core part of the revolution from novice-level understanding to superior intelligence. Product leaders must plan now to avoid competitive AI race threats and take advantage of transient o ...

Analyst(s):   Adrian Lee   |   Arup Roy   |   Gabriele Rigon
Premium Research Jul 2025
... The AI race is reshaping tech economics as rising costs, policy intervention and growing societal backlash force providers to prove measurable business value while competing for control of infrastructure, ecosystems and enterprise outcomes. Analysis Research Highlights Gartner Recommended Reading Evolvi ...

Analyst(s):   Errol Rasit   |   Linglan Wang   |   Errol Rasit
Premium Research Aug 2025
... Chief product officers (CPOs) who fail to clearly separate product and engineering responsibilities systematically undermine development team performance. CPOs can empower development teams to always deliver by adhering to this recommended framework. Overview Introduction Analysis Gartner Recommended Re ...

Analyst(s):   Robin Schumacher
Research Oct 2025
... Access Insights Already a Gartner client? The modest growth trajectory of distributed cloud will be disrupted by GPU supply to distributed AI workloads and sovereignty regulations. Chief product officers who prepare for and react wisely to disruptions can boost growth; those who don’t will lose out. Ov ...

Analyst(s):   Jimmy Chuang
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