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Research May 2020
... Global market revenue increased 6.5% from 2018 through 2019. Cisco, Huawei and Hewlett Packard Enterprise remained the top three vendors in revenue share. In 2019, SD-WAN equipment market revenue grew by 109.9%, firewall by 11.1%, and application delivery controllers by 9.6%. Overview Market Share Data ...

Analyst(s):   Joe Skorupa   |   Naresh Singh   |   Christian Canales
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Premium Research Oct 2024
... This hiring guide will assist tech CEOs find the best candidates for the role of customer success manager. The guide provides information on the talent pool, hiring scenarios and average salaries, as well as a role profile, sample job posting and in-demand skills for the role. Gartner Research ...

Analyst(s):   Tech CEO Research Team
Research Jul 2023
... services market grew by 5.6% in U.S. dollars (10.2% in constant currency). ADP, FIS and Global Payments retained the top three positions in a market that is driven by cloud-native and digital technology platforms with intelligent self-service tools. Overview Market Share Data Overall Market Segment Performance ...

Analyst(s):   Cathy Tornbohm   |   Scott Frederick   |   Hardeep Singh
Research Jun 2023
... Access Insights Already a Gartner client? The worldwide enterprise application software market grew by 9.5% in U.S. dollars in 2022. Notable areas of growth included CRM, SCM and analytic platforms. Microsoft retains the first position and Salesforce has taken the second position, having overtaken SAP ...

Analyst(s):   Radu Miclaus   |   Alexandre Oddos   |   Rahul Yadav   |   Kanchi Bindal   |   Chris Pang   |   Roland Johnson   |   Yanna Dharmasthira   |   Amarendra .   |   Alys Woodward   |   Julian Sun   |   Neha Gupta   |   Craig Roth   |   Akshita Joshi   |   Balaji Abbabatulla   |   Mudit Sharma   |   Eric Hunter   |   Jim Hare   |   Julian Poulter   |   Kevin Quinn   |   Fay Fei
Research May 2023
... Access Insights Already a Gartner client? The worldwide infrastructure software market grew by 12.7% in 2022. CPaaS, networking software, and security emerged as the fastest-growing infrastructure software markets. Microsoft, Amazon and Oracle were the leading infrastructure software providers in 2022 ...

Analyst(s):   Lisa Unden-Farboud   |   Umang Dwivedi   |   Chandra Mukhyala   |   Akshita Joshi   |   Robin Schumacher   |   Laurie Wurster   |   Arunasree Cheparthi   |   Shailendra Upadhyay   |   Tarun Rohilla   |   Lawrence Pingree   |   Kanchi Bindal   |   Sean ONeill   |   Namrata Banerjee   |   Brandon Medford   |   Nicholas Carter   |   Rahul Yadav   |   Christian Canales   |   Harshita Chibber   |   Rishi Padhi   |   Dave Messett   |   Mark Wah   |   Varsha Mehta   |   Amit Goyal   |   Daniel O'Connell   |   Fabrizio Biscotti   |   Sharat Menon   |   Mark Pohto
... consumers daily. McDonald’s made its first foray into the Chinese mainland in 1990 and has then turning it into its second largest and fastest growing market worldwide. In 2017, with the support of CITIC and Carlyle, McDonald's franchises in China began to flourish. As of June 2021, McDonald's has 4,000 ...
Research Aug 2019
... managed service market grew 3.1% to reach just less than $196 billion in U.S. dollars. Providers able to position offerings to drive client value in an increasingly hybrid world saw the strongest growth. Key Market Findings Vendor Performance Highlights Market Share Data Overall Market Segment Performance ...

Analyst(s):   Misako Sawai   |   Rene Buest   |   Colleen Graham
Research Nov 2025
... Access Research Already a Gartner client? Agentic AI technology experienced explosive growth in 2025. If deployed appropriately, its impact on legal departments will likely be transformative because, unlike GenAI, it can operate autonomously. GC can use this research to understand its current and future ...

Analyst(s):   Ron Friedmann
Premium Research Dec 2025
... agents. Microsoft announced that a new prebuilt AI agent, the Sales Development Agent, embedded in Microsoft 365 Copilot, will be available in December 2025 with certain licenses and fees. The SDA improves sales productivity by automating repetitive SDR role tasks, such as lead qualification and account ...

Analyst(s):   Alyssa Cruz   |   Dan Gottlieb   |   Bill Yetman   |   Robert Blaisdell   |   Greg Hessong
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