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Research Sep 2017
... This guide includes documents that will help you to set up an Agile Community of Practice (CoP) aligned with organizational and delivery team needs, foster collaboration and knowledge transfer among CoP members, and sustain ongoing CoP participation and engagement. Overview Steps Step 1 of 5: Plan to ...

Analyst(s):   Applications Research Team
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Research Nov 2021
... segmentation within its software Market Share and software Forecasts and associated reports. From the end of 2Q22, new publications will use the revised segmentation. Read this document for further details regarding the impact of these changes. Planned Update to Gartner Market Statistics Coverage Gartner ...

Analyst(s):   Laurie Wurster   |   Amarendra .   |   Daniel O'Connell   |   Yanna Dharmasthira   |   Julian Poulter   |   Fabrizio Biscotti   |   Lisa Unden-Farboud
Research May 2023
... Access Insights Already a Gartner client? ITOM software market grew 14% in 2022, reaching $44.9 billion. Cost containment, digital transformation and work from “anywhere” fueled growth. ServiceNow, Microsoft, VMware, IBM and BMC are the top five vendors with excess of $2.5 billion in revenue. ServiceNow ...

Analyst(s):   Shailendra Upadhyay   |   Colin Fletcher   |   Varsha Mehta   |   Laurie Wurster
Research Mar 2021
... Access Insights Already a Gartner client? The printers, copiers and MFPs market is expected to grow by 3.9% in end-user spending (−0.2% in constant currency) in 2021. Total shipment is expected to reach 89 million in 2021, growing by 3.6% over 2020. Table of Contents List of Tables Overview Gartner Recommended ...

Analyst(s):   Ivo Tsvyatkov   |   Lai-ling Lam
Research Aug 2026
... on high security, compliance and sovereignty. DaaS is beginning to be used to host AI workloads, including AI agents. Strategic Planning Assumption Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Accops Alibaba Cloud Amazon Web Services Anunta Apporto Citrix Dizzion Flexxible ...

Analyst(s):   Sunil Kumar   |   Todd Larivee   |   Stuart Downes
Research Sep 2026
... delivering AI capabilities, including GPU orchestration, agent infrastructure, operational consistency and robust security, to drive modernization at scale. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Alibaba Cloud Amazon Web Services Broadcom (VMware) Canonical Google Huawei Kubermatic ...

Analyst(s):   Dennis Smith   |   Tony Iams   |   Wataru Katsurashima   |   Carolin Zhou   |   Bhuvie Chhabra   |   Lucas Albuquerque
Research Oct 2026
... outcomes. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Epicor Infor Microsoft (Business Central) Microsoft (Dynamics 365) Oracle (Fusion Cloud ERP) Oracle (NetSuite) Priority Sage SAP Workday Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner ...

Analyst(s):   Mike Helsel   |   Irmina Melarkode
Research Aug 2026
... Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Atlassian Automation Anywhere BigPanda BMC Helix Freshworks Resolve Rezolve.AI Salesforce ServiceNow Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner Recommended ...

Analyst(s):   Luis Fernandez   |   Chris Matchett   |   Siddharth Shetty
Research Sep 2026
... Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Amazon Web Services Anthropic ClickUp Glean Google Microsoft OpenAI ServiceNow Superhuman Zoom Inclusion and Exclusion Criteria Evaluation Criteria Context Market Overview Gartner Recommended Reading ...

Analyst(s):   Olga Martí   |   Jason Wong   |   Justin Tung   |   Max Goss   |   Cory Decker
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