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... remains visible, credible, and aligned with how software buying decisions are made today. Methodology *Digital Markets’ 2026 Software Buying Trends Survey was conducted online in August 2025 among 3,385 respondents in Australia (n=281), Brazil (n=278), Canada (n=293), France (n=283), Germany (n=279), ...
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Premium Research Oct 2024
... Software engineering trends emphasize effective platform engineering, pervasive AI integration, productivity-driven modernization and continuous rightskilling. Technical professionals should enhance internal platforms, adopt AI tools, modernize development practices and engage in embedded learning. O ...

Analyst(s):   Sushant Singhal   |   Bill Holz   |   Peter Hyde   |   Erin Khoo   |   Matt Brasier   |   Paige Kirk   |   Danny Brian   |   Johnny Walters
Premium Research Feb 2025
... Chief procurement officers can use the attached deck to understand the hiring difficulty, in-demand skills and the average salary for the procurement operations specialist role globally. Gartner Research ...

Analyst(s):   Procurement Research Team
Premium Research Jan 2025
... In response to low martech utilization rates, digital marketing leaders are scrutinizing their existing and new martech investments more than ever. This tool will help you understand the martech landscape and identify vendors across the landscape that correspond with your martech needs. Gartner Resea ...

Analyst(s):   Tia Smart
Research Jul 2026
... contact centers. AI, contact center, and CPaaS offerings are key differentiators. This research guides heads of I&O in choosing providers aligned with organizational needs. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions 8x8 Cisco Dialpad GoTo Microsoft ...

Analyst(s):   Nitin Narang   |   Pankil Sheth   |   Megan Fernandez
Research Oct 2026
... layer for AI agents and assistants grounded in organizational content and data. This research guides enterprise applications leaders as to which providers and platforms support these new AI workloads. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions ChapsVision Coveo Elastic ...

Analyst(s):   Tim Nelms   |   Stephen Emmott   |   Darin Stewart   |   Jed Cawthorne
Premium Research Oct 2024
... In 2024, the explosive release of GenAI brought both great benefits and significant challenges to the digital workplace. This 2025 Planning Guide helps application technical professionals improve governance and digital employee experience to optimize their digital workplace for the GenAI age. Overview ...

Analyst(s):   Mike Burkett   |   Taylor Satterfield   |   Larry Cannell   |   Sebastian Kempf   |   Timon Watson   |   Chris Jackson   |   Darin Stewart   |   Max Goss
Premium Research Jul 2026
... Market dynamics for organizations procuring and deploying a DXP have changed, with an increased focus on cloud, interoperability and integration, and usability. This note guides customer experience leaders to learn from ratings and reviews shared by their peers on Gartner Peer Insights. Gartner Recommended ...

Analyst(s):   Peer Community Contributor
Premium Research Aug 2026
... Creating software with AI coding agents is critical for engineering teams looking to increase speed to market, code quality and innovation. This note guides software engineering leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...

Analyst(s):   Peer Community Contributor
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