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Research Jun 2024
... Access Insights Already a Gartner client? ITOM software market grew by 10.0% in 2023, reaching $48.3B. Health and performance analysis contributed 39.7% and value management grew the highest with 15.0% in 2023. ServiceNow, Microsoft, IBM, BMC and Broadcom (with VMware’s acquisition) are the top vendors ...

Analyst(s):   Umang Dwivedi   |   Colin Fletcher   |   Shailendra Upadhyay   |   Nimit Bali
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Premium Research Nov 2024
... In this webinar, we will take a look at some of the most pressing risk management challenges for chief compliance and ethics officers in 2025, including AI risk governance, compliance program effectiveness, and regulatory tracking and management. Session Description Learning Objectives Gartner Research ...

Analyst(s):   Abbott Martin   |   Daniel Hebda   |   Lexi VerVelde
Premium Research Feb 2025
... This presentation provides valuable insights gathered from the 2025 Gartner CIO and Technology Executive Survey. CIOs in state/provincial governments can learn how their peers plan to manage strategic business, technical and leadership priorities to maximize value from digital investments. Gartner Research ...

Analyst(s):   Todd Kimbriel
Premium Research Feb 2025
... This presentation provides valuable insights from the 2025 Gartner CIO and Technology Executive Survey. CIOs in Germany, Austria and Switzerland (DACH) can learn how their peers plan to manage strategic business, technical and leadership priorities to maximize value from digital investments. Gartner ...

Analyst(s):   Michael Von Uechtritz Und Steinkirch   |   Bettina Tratz-Ryan
Premium Research Nov 2024
... The year 2025 will usher in new priorities for customer service and support leaders. Leaders will drive enterprise growth, gain technology acumen to steer their function’s AI strategy and deploy conversational generative AI for the sake of improving customer experience. Gartner Research ...

Analyst(s):   Olivia Foster   |   Kim Hedlin   |   Keith McIntosh
Premium Research Feb 2025
... Insurance CIOs must help CxO peers lead and build digital solutions with IT. Use the attached 2025 Gartner CIO and Technology Executive Survey findings presentation to learn how CIOs worldwide manage strategic business, technical and leadership priorities to maximize value from digital investments. ...

Analyst(s):   Kimberly Harris-Ferrante
Premium Research Nov 2024
... efficiency pressures, talent shortages and transformative technology. Join this session to learn how recruiting leaders will address these challenges in 2025 and beyond through their strategy, operating model, team management and executive partnerships. Session Description Gartner Recommended Reading Gartner ...

Analyst(s):   Caitlyn McDonough   |   Jack Fuller
... Product Managers at IT Operations Management (ITOM) software vendors build and bring to market their way to success using the power of independent and actionable insights. His research spans all major ITOM software markets including Delivery Automation (DevOps Platforms, Digital Employee Experience Tools ...
... digital co-marketing collaboration, especially for emerging markets. He has also led new market entry and expansion projects, fulfilling a range of product marketing, general management, content management and developer evangelist roles. Go-to-market, customer experience and product launch for technology ...
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