... Contact center as a service are platforms that assist customer service teams to manage comprehensive, multichannel customer interactions. This note guides customer service and support technology leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...
Analyst(s): Peer Community Contributor
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... experts review government-specific insights from the Gartner 2025 CIO Agenda. This session will give government CIOs and technology leaders essential information regarding their peers’ technology spending plans and digital investment objectives for 2025. CIOs can use this presentation to engage key executive ...
Analyst(s): Mike Shevlin | Albert Gauthier | Daniel Snyder
... invitation-only, complimentary virtual briefing as a Gartner expert explores the top three recruiting leader priorities shaping the workforce for 2025, based on the 2025 Gartner HR Priorities Survey findings. You will walk away from this session with answers to your vital questions and recommended actions to ...
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