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Research Mar 2025
... Access Research Already a Gartner client? The ability and ambition to use generative AI for better business results will be a defining factor for success over the next decade. To harness its potential, CIOs must partner with CxOs to skill the workforce in use-case identification, tech fluency, prompti ...

Analyst(s):   Darin Stewart   |   Tori Paulman   |   Brandon Germer   |   Whit Andrews
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Premium Research Mar 2025
... AI is transforming high tech, and AI-first enterprise customers are pressuring product leaders at providers to stay ahead by becoming AI-forward. To become AI-forward, you need to understand the principles of an AI-first approach and make changes to your product, operating and business models. Overvi ...

Analyst(s):   Mark McDonald   |   Adrian Lee
Research Aug 2024
... Access Research Already a Gartner client? Priorities and challenges for CSOs vary each year, but a common thread is a desire but hesitancy to make changes to sales strategies for fear of impacting revenue growth. This research highlights changes that CSOs can confidently make to meet the evolving dema ...

Analyst(s):   Brendan Condon   |   Robert Blaisdell
Premium Research Oct 2024
... Spatial computing augments the physical world by “anchoring” digital content in the real world, enabling users to interact with it in an immersive, realistic and intuitive experience. This research describes this technology’s transformative potential for IT leaders and its implementation challenges. ...

Analyst(s):   Marty Resnick
Premium Research Oct 2024
... Polyfunctional robots are machines capable of taking on multiple tasks, following human instruction or example. Increased intelligence and novel form factors enable rapid, low-cost adoption. IT leaders must prepare their organizations and processes for a new wave of physical innovation. Overview Strat ...

Analyst(s):   Bill Ray   |   Nick Jones
Premium Research Oct 2024
... In the age of disinformation, ensuring trust in communications, identity and reputation is critical. This research explains why IT leaders should work with other leaders to evaluate disinformation security tools and practices, identify gaps in their process workflows and strive to fill those gaps. Ov ...

Analyst(s):   Akif Khan   |   Dan Ayoub
Premium Research Oct 2024
... Conventional cryptography is under threat from quantum computing, which will render it unsafe to use by 2029. This research describes why IT leaders should prepare to move to postquantum cryptography as a matter of urgency to protect their data and how to begin the process. Overview Strategic Planning ...

Analyst(s):   Mark Horvath   |   Sarah Almond   |   Bart Willemsen
Premium Research Oct 2024
... CIOs must coordinate, orchestrate and optimize the delivery of digital business outcomes amid continuous change and disruption. Learn about the challenges shaping these priorities and how to lead IT and the business into the future using strategic portfolio management. Overview Gartner Research ...

Analyst(s):   Daniel Stang
Premium Research Oct 2024
... Agentic AI will introduce a goal-driven digital workforce that autonomously makes plans and takes actions — an extension of the workforce that doesn’t need vacations or other benefits. This research describes the opportunities and dangers of agentic AI for IT leaders, and explains how to prepare. Ove ...

Analyst(s):   Arnold Gao   |   Lawrence Pingree   |   Anushree Verma   |   Don Scheibenreif   |   Gary Olliffe   |   Tom Coshow   |   Haritha Khandabattu
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