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Premium Research Dec 2024
... Learn about the 10 strategic technology trends that will have the most impact in the next five years and beyond — trends that span AI imperatives and risks, new frontiers of computing and human-machine synergy. Tracking these trends will help IT leaders shape the future with responsible innovation. O ...

Analyst(s):   Nick Jones   |   Gene Alvarez
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Premium Research Nov 2024
... Fuel retailing is transforming due to changing customer behavior, the rise of alternative fuels and a significant real estate portfolio. Fuel retail CIOs can use this research to understand the trends to secure the technology investment needed for success. Overview What You Need to Know Gartner Recomme ...

Analyst(s):   Tom Nolan   |   Max Panther Hammond
Premium Research Feb 2025
... This resource center provides U.S. federal government leaders with Gartner’s latest insights and guidance for successfully executing on the critical priorities of the new administration. Leaders across functions can use these resources to improve the culture, operations and output of their teams. Ana ...

Analyst(s):   Irma Fabular   |   George Sellner   |   Michael Brown   |   Peter Aykens   |   Farrah Watson   |   Larisa Hussak   |   Peter Aykens
Premium Research Dec 2023
... Business intelligence, hyperautomation, adaptive learning and digital credentials are the higher-education-specific technologies that will attract most investment in the next two years. Education CIOs can use this data to benchmark their own plans for technology adoption against their sector peers. D ...

Analyst(s):   Robert Yanckello
Premium Research Mar 2025
... AI marketplaces will be gateways for GenAI and significantly disrupt the product strategies and partner ecosystems of all tech providers over the next two years. Product leaders can use this research to explore tech innovators and emerging strategies and use cases within AI marketplaces. Strategic Pl ...

Analyst(s):   Aakanksha Bansal   |   John Santoro   |   Tuong Nguyen   |   Nick Ingelbrecht   |   Annette Zimmermann
Research Jan 2025
... Access Research Already a Gartner client? Externalization, democratization and automation of enterprise technology create an increasingly complex environment for midsize enterprise CIOs to navigate. CIOs can use this research to gain foresight into the coming challenges and chart a course for themselv ...

Analyst(s):   Vikram Siddharth
Research Feb 2025
... Access Research Already a Gartner client? Customer service and support leaders face increasing pressure to contribute to revenue, but the function is caught in a cycle of managing and reactively responding to customer demand for service. This research provides a path for transforming demand while evol ...

Analyst(s):   Jennifer MacIntosh   |   John Quaglietta
Premium Research Jun 2024
... Each year, HR leaders must make critical decisions about allocating functional staffing and spending to highly prioritized HR capabilities so that they can ensure their functions deliver on current and future business and talent priorities. Session Description Learning Objectives Gartner Research ...

Analyst(s):   Human Resources Research Team
Research Jan 2025
... Access Research Already a Gartner client? Driving business growth requires a strong brand, coordinated content and channel marketing, and demand generation programs. At the same time, marketers need to ensure customer experience insights and understanding inform both strategy and end-to-end delivery. S ...

Analyst(s):   Geoffrey Campen
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